Ethics/Responsibility/Friendship
Someone made a face at you at work or at school. What could you do?
Ignore, talk it out, avoid the individual, use humor
You just got new glasses and there is someone in your class that is making fun of you. Your feelings are hurt. What "I" message could you use them to tell them that your feelings are hurt?
I feel upset when you're making fun of me. I need you to stop.
You are working in a group in class/at work and one of your teammates is not doing anything. What do you do.
Give them a task to do, remind them that they need to participate. Talk to the teacher/supervisor if they are still not doing their part.
Someone on the bus is calling you names everyday. This really hurts your feelings. What should you do?
Ignore what you can. Ask them to stop. Sit with your friends so you have people around you who are being nice to you. Tell the bus driver.
You are working in a store and your friends stop by, you see some of them slipping candy into their pockets. What do you do?
Let them know that you both could get in trouble for this, especially if you don't stop them. If they continue, ask them not to even stop in anymore or talk to your supervisor about it.
You are a host at a popular restaurant. It is lunch and the waiting list is 30 minutes long. A customer offers you $20 to seat his party. Is it ethical to accept the offer?
Think about how you would feel if this happened to you, how would you feel? What does this behavior show the other restaurant patrons?
A group of your co-workers are working on a work project, they tell you that you can't be part of the team because you are not good enough. How do you handle the situation?
You could go find something else to do. Or talk with them and let them know that this is not fair, and you always try your best.
Suppose you have some personal problems that are troubling you. Is it okay to attend to these problems while at work?
Discuss what it means to be a good worker/work ethic. Are you distracting co-workers and holding up work from being completed? Use your break time.
A student in your class was sneaking out of school and you know that this is not allowed. They threaten to hurt you if you tell the teacher. What should you do.
Tell the teacher anyway. If someone is threatening you this is not safe. If you wanted to, you could write the teacher a note if you are worried about the student finding out.
There is an old saying "the customer is always right." Is this true or what do you think this means?
Find ways of de-escalating the situation if you come across a angry or upset customer. Remember sometimes it's better to let them have their way, rather than lose a customer or have a bad reputation.
When you accept a job, what does the employer owe you and what do you owe the employer.
Honesty, attending work, communication, full effort.
You just got a new hair cut and it is quite different from your original look. You are worried that someone may make fun or it. As you walk into a classroom someone starts to laugh at you. What should you do?
Use humor, ignore them, or ask them to stop laughing.
What responsibilities do you have to your co-workers?
Positive attitude, attendance, teamwork, completing tasks.
You see one of your friends being made fun of at school by another student. What should you do?
Be a friend. Go up and make sure that they are ok. Make sure that you don't participate in these behaviors.
A customer comes in and knows nothing about the product they are buying. Your job is to try to sell the most expensive product. What should you do?
Recommend the product that would be most beneficial to them, no matter the cost. Think about how you would feel if someone did this to you.
One of your friends was teasing you and things went too far and now you are upset. What should you do?
Use anger management strategies to calm down. When calm, let them know that they went too far.
You ask a co-worker about her parent and they got upset because they never see this parent. You didn't mean to hurt their feelings and didn't realize that this was such a sensitive topic. What should you do?
Apologize. Talk it out and let them know that you didn't mean to hurt their feelings.
Suppose that you are getting paid less than you think that you deserve. Does this justify stealing from the company and or goofing off at work?
Discuss work ethic/excellence. If you are not happy with what you have with work, then it may be time to find a new job. It is never okay to steal, no matter how small.
A "friend" of yours is constantly making fun of you in front of others, but nice to you when you are both alone. You are confused and hurt by this behavior. What should you do?
Talk about it with the "friend". Let them know that is is not okay for them to be mean to you. Decide if this "friend" is worth continuing a friendship with.
Your workplace requires receipts for returns. A customer wants to exchange an item, but they don't have a receipt. Do you still exchange or return the item?
Always contact a supervisor in this situation. As an employee you are not to make these judgement calls. Explain the situation to your boss/supervisor and let them make the call.
You heard someone whispering and you think that you heard your name mentioned. What should you do?
Ignore it if you can. Ask them about it calmly. If they were talking about you, then use an "I" message to let them know how you feel.
A co-worker is always messing up at work and you are getting the blame. The other co-worker is not aware that they are even messing up. What should you do.
Speak politely to the other co-worker and ask if they need help or further explanation on what they should be doing. Speak with a supervisor and offer to help train them.
Suppose your supervisor instructs you to do something unethical/illegal at work. What do you do?
The supervisor should never put you in a position where you feel uncomfortable with what has been asked of you. Let them know that this makes you feel uneasy or look for a different job.
Someone started a rumor about you that was very hurtful. You know who started it. What should you do?
After you have cooled off, talk to the person. Let them know how it make you feel. Ask them how they can fix it, they need to take some responsibility.
You are working at a store and a customer is saying rude and disrespectful things to you and others at the store. What is the best way of dealing with this?
As an employee, there is no reason that a customer should be speaking to you in such a way. Best thing to do is contact a manager and let them deal with the situation, you are not getting paid to be mistreated.