Workflow
The legal financial responsibility party of a patient
What is the Guarantor
Where to send Non-Urgent, Non-DH patients trying to get an appointment
Patient Orientation
Hotkey to expand guarantor and insurance section
What is X
Insured person retired over 5 years ago, does not know the exact date of retirement, filling in the retirement date field in MSPQ
What is Y-5
The process of defining primary and secondary insurances
What is Coordination of Benefits
Define the 501r Brochure, and where it gets documented if the patient wants it.
Financial Assistance Information, in documents
The evacuation meeting spot
What is Pole 33
Definition of PHI
What is Protected Heath Information
The two questions we are allowed to ask someone with a service animal
What is "is your dog a trained service animal for a disability?" and what task is your animal trained to do to assist you"
Expected from self pay patients at time of service
What is $50 pre payment
Information needed before disclosing any information to a patient
What is Three Identifiers, Name, DOB, and Address.
Level 4's ext.
What is 74008
The name of the claim information record for Workers Compensation Claim/TPL
What is date of injury, and body part most affected
How to call a code
What is dial 7-9999 "Code Type, Site, Department, Floor" Repeat 3 times
The three Medicare entitlements
What is Age, Disability, and ESRD
Location of field to indicate ordering provider is not a DH provider
What is Specialty Billing Info
The lab hours
What is Mon-Fri 7-8, Sat-Sun 8-4
The button to push to update the account on the visit level
What is Reg Appointment Contact
The amount of points you have until a written warning
What is 4 points
The payor of last resort
What is Medicaid
The 4 main headers of the Consent form
What is Consent for Treatment, Medical Education Release and Use of Patient Information, and Paying my bill (patients financial responsibility)
In the event of a fire
What is R.A.C.E Rescue, Alarm/Alert, Contain, Extinguish/Evacuate
Definition of HIPAA
What is Health Insurance Portability and Accountability Act
This new law prevents patients from being surprised by unexpected balances
What is The No Surprises Act
This specific organization needs to authorize services being billed
What is Veterans Administration