Why
Qualifications
Rewards
Objection Handling
Misc
100

This is the amount of money, on average, for every time a debit card is swiped

.30-.35

100

The # of POS transactions to post and settle to qualify

14

100

The Cap on Kasasa Cash

$25,000

100

Potential root causes for not wanting eStatements

- Concerned about information security
- Prefers printed for record keeping
- I don't know how

100

This is what FRAN stand for

Free
Rewards
Ask to Qualify
No penalties

200

This is what you can get at a community bank that you can't get at a mega or fintech 

the human connection...YOU

200

This qualifier is in place to create stickiness of the account

Adding Kasasa Saver

200

The max amount of ATM refunds per cycle

$25

200

Potential root causes for concerns about having to qualify

Sounds too good to be true
What's the catch

Don't use debit card

Forgot how to login

200

At Connection Bank, this is the amount of debit card transactions (on avg.) an account holder has per statement cycle

37

300

This is how Community banks matter to their community

They put money and support back into their communities (as well as volunteering)!

300

This qualification saves you at least $2 per account per month

Electing to receive eStatements

300

This is the amount of cash back I can get per cycle

Up to $10

300

Potential root causes for not using a debit card

- Concerned about Safety or fraud
- Prefers rewards from credit card
- Prefers Cash
- Don't think they can use it 14 times
- Don't understand how it works

300

Connection Bank has given out this much in Kasasa rewards since we launched in 2016

$1.3 MILLION

400

Name 3 ways Kasasa accounts are the best accounts for Connection Bank

1. Higher avg. balance
2. More POS
3. Younger
4. Longer life-cycle
5. More products
6. Profitable

400

This encourages people to rely less on the CSR's to answer questions

Online banking

400

At $25,000, this is the Kasasa Cash above rate and below rate?

Above .25%

Below 5%

400

This happens when I don't qualify

No worries!  You are not penalized and can try again next month.

400

This ghost-like thing happens when growing deposits with CD's 

Phantom Growth

500

For this reason, a 5.00% Cash account can have a lower cost than a 5% CD

Breakage on the cap of $25,000, and only those qualifying get the 5.00% rate

500

This is how you qualify in Saver

Automatically, if you qualify in Cash or Cash Back checking account

500

The average balance that determines whether Cash or Cash Back is better for the consumer

$2,400

500

This is the first step in handling an objection

Ask/Listen "why" to determine the root cause

500

Adding Saver to every account does this

-Makes it stickier 

-Higher avg. balances
- More POS
- Deeper product penetration
- Stays on avg. 2-years longer