Air
Car Rental
Tour
Rail
Resources
100

What is the minimum standard connection time between flights?

2-3 hrs is the standard minimum connection time

100

How much time should you schedule between International Flight Arrival and Airport Based Rental Car Pick up?

3 Hours. Add more time if rental location requires a shuttle from the airport.

100

What's the standard amount of tours we RECOMMEND booking on the day of travel?

0. We don't recommend booking tours on day of travel. Lets try to extend trip a day to make sure they make that tour safely

100

What is the general guideline on connection times for non-swiss rail without connections?

15 minutes minimum, but 30 minutes preferred for a smooth connection

100

Where can you find the connection time quick reference guide?

The Avanti Wiki of course!

200

Name 3 factors that can affect air connections

Gates, Terminals, Domestic vs International Flights, What country the connection is in and/or immigration, customs, or both

200

How much time should you schedule between Domestic/ Intra-Europe Flight Arrival and Airport Based Rental Car Pick up?

2 Hours

200

What do we want to advise TAs about tour times?

Tour Times aren't guaranteed until confirmation and are subject to availability

200

Bonjour! If changing stations in Paris with a transfer, how much is the minimum connection time?

2 Hours

200

If you arent sure if the connection time is enough after consulting the wiki, what should you do?

Call Helpdesk 

300

Name a Destination in Ireland that allows PAX to go through customs before departure to the USA

Dublin or Shannon

300

How much time should you schedule between car rental drop off and train station for a drop off not near train station?

1 hour. If drop off was next to train station, it would be 30 minutes. If drop off is outside city center, add more time

300

TA is insistent on doing two tours on one day, how should we schedule these tours?
A. Morning Tour and Afternoon Tour
B. Morning Tour and Evening Tour
C. Afternoon Tour and Evening Tour 

B. Morning Tour and Evening Tour

300

What is the reason we need additional time between UK and EU?

Boarding closes 30 minutes prior to departure (PAX need to arrive to the station at least 1 hour prior to departure)

300

True or False: We have the ability to check minimum connection times for a specific airport.

True! In Amadeus we can search for specific connection times by airport

400

The PAX flight departure is at 5p, what is the latest the PAX train can arrive to city center to make their flight?

2p. We want 3 hours between a city center train arrival and a flight departure

400

PAX want to drop off rental car at Rome City Center Hertz and transfer to FCO. How much connection time should we plan for?

Trick Question! We cannot book a transfer to pick up PAX after they have dropped off their rental car. We would also prefer to schedule them to drop off at airport car rental

400

What should we add to a booking to request a SPecific start time when tours start the same day as another service?

SP Memo (unless time is specified on back page)

400

What one rail package schedule do we not have to have to worry about connection times for?

Norway in a Nutshell (Nornut). Schedules are fine as offered

400

Where can we find tour departure times?

Back Pages, Mag Glass or Final Documents

500

If I wanted to know the connection times at the Portland Airport, what code would input into Amadeus?

DMPDX. Format is normally DMYYY with YYY representing airline code

500

PAX is dropping off car rental car at CDG in Paris and is flying to Edinburgh, how much connection time should we schedule between drop off and flight departure? 

3.5 Hours (we consider EU to UK as an International connection in this instance, not Domestic connection) 

500

If PAX booked another tour on own, what information would we want to collect for SP Memo?

We want to collect date, start time and length of tour.
i.e. PAX have a 2 hour morning tour of St. Peters Basilica starting at 9am

500

PAX is taking train from CDG to Gare St. Lazare with a transfer, what is the minimum connection time we need?

4 Hours

500

Name one of the sites you can reference Greek Ferry schedules