Acronyms
Wi-Fi Terms
Wi-Fi Problem Solving
Reason For Connectivity Errors
Signs of Connectivity Issues
100

MQTT

What is Message Queuing Telemetry Transport 

100

Provides internet connect to a LAN 

What is your ISP ( Internet Service Provider) 

100

Wi-Fi details says server unreachable. What should you do.

What is check the wi-fi settings 

100

If my mobile device is on this setting, I will receive a cloud connectivity error

What is airplane mode

100

My clean map report is grayed out.

What is sections of the App not downloading.

200

VPN 

What is Virtual Private Network

200

Can be software or hardware and is designed to regulate traffic to and from a LAN based on an applied rule set.

What is a Firewall 

200

Step up has failed for my Roomba s9.

What is check Wi-Fi Requirements

200

If Roomba is completely _________ you can experience a cloud connection issue.

What is dead?

200

Unable to get new robot features

What is unable to receive software updates.

300

AP

What is Access Point 

300

A setting within a router that allow devices to access the Internet, but not communicate with each other.

What is Wi-Fi Isolation

300

I am setting up my 675 to my dual band router. But i keep getting an error.

What is forget the 5ghz network

300

Pressing this 3 buttons on Roomba can ___________  the robot and cause a connectivity issue 

What is factory reset.

300

Cloud on App 

What is cloud cannot talk to Roomba.

400

IPv 

What is Internet Protocol Version 

400

A connection method used to add security and privacy to private and

What is a VPN?

400

I trying to download the iRobot home app on my Kindle.

What is the kindle is not compatible.

400

I cannot control my robot outside of my home from the iRobot Home App 

What is no remote connection 

500

SSID

What is Service Set Identifier 

500

It takes an existing signal from a wireless router and rebroadcasts it to create a second network, for devices that are further away.

Wi-Fi Repeater/(Range) Extender?

500

Roomba 680 not connecting to Wi-Fi 

What is not a Wi-Fi Enabled Robot