Application Letter
Another name for an application letter
What is a cover letter?
A personal data sheet
What is a resume?
A resume that has been designed for easy reading by a scanner and contains key words from the applicant's career field
What is a scannable resume?
The process of perceiving sound
What is hearing?
Communication among co-workers of equal rank
What is horizontal communication?
What is the return address?
The first section of the resume. It includes your name, address, phone number, and e-mail
What is personal information?
A statement attesting to your character abilities and experience written by someone who can be relied upon to give a sincere report
What is a reference letter?
Active hearing process that requires concentration and effort
What is listening?
Communication that flows from higher to lower levels in the workplace
What is downward communication?
Contains the name and address of the person or company to whom you are writing
What is the letter address?
An optional statement. Contains a statement indicating a goal for yourself, like rising to a particular position
What is a career objective?
An application you fill out to apply for a job opening
What is an employment application?
The ability to perceive from another person's POV and to sense what they are feeling
What is sympathetic/empathetic listening?
What is upward communication?
The greeting that begins your letter
What is a salutation?
This section includes past jobs that you might have had
What is experience?
A face-to-face meeting with a potential employer to discuss your job qualifications
What is a job interview?
The ability to differentiate facts from opinion
What is critical listening?
The art of getting along with others
What is human relations?
The message section of the letter
What is the body?
People who have known you for at least one year and can provide info about your skills
What are references?
A follow-up tool to remind the interviewer of your qualifications and desire to work for the company
What is a thank-you letter?
Listening with your mind open to new ideas
What is creative listening?
The ability to see others' points of view and understand their feelings
What is empathy?