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Power of the Consumer
Protecting Consumer Rights
Safeguarding Your Privacy
Recognizing Deception and Fraud
Resolving Consumer Problems
100
The role of the citizen doesn NOT include voting, using public services or producing goods?
What is producing goods
100
T or F the consumer movement works for the ecomonic power of business and industry
What is False
100
Explains company policy on sharing customer information
What is Privacy Notice
100
Advertising a product with no intention of selling it, but rather to sell a higher-priced product
What is bait and switch
100
If you have a complaint about a service you talk to....
What is the person who did the work
200
Those who sell directly to the customers are.....
What is retailers
200
The right to seek legal remedy for a wrong or a loss
What is the right to redress
200
Uses safeguards to protect information from theft during a transmitions
What is secure site
200
A get rich quick scheme sent by mail or email promissing wealth by continuing the sending of the message
What is chain letter
200
A formal letter of complaint would most likely be sent to....
Who is the store manager
300
Child care and auto maintance are examples of _______ used by consumers
What is services
300
The functions of this group is to communicate with customers about their rights and needs
What is coroporate consumer affairs department
300
Customers who suspect their identity has been stolen should ask credit reporting agencies to put a(n) _______ on thier file
What is fraud
300
True or False Deceptive adverstising is something illegal
What is true
300
If you cannot afford a lawyer you should contact
What is the local legal aid office
400
_____________ experts work to determine what consumers want and will buy
What is Marketing experts
400
How does the media help consumers
What is they help alert customoers who have bought products and tell them what to do
400
Used to predict customers future purchases
What is cookies
400
True or False Technology has increased the opportunties for fraud
What is True
400
A class action suit requires a...
What is a common complaint
500
Everything offered for sale to the general public makes up the
What is economic system
500
This union helps protect consumers
What is Consumers Union
500
Used to track persons earnings and life
What is social security number
500
True or False Most people who win a sweepstakes notification will win a prize
What is False
500
In a binding arbitration the decision reached is
What is final