Consumer Underwriting
Does Wellby finance transit or conversion vans?
Yes, with u/d approval.
Transit or conversions vans can be financed for the purpose of handicap services not intended for commercial use.
Does a Fix Rate Mortgage rate ever change through out the term of the loan?
No. One of the primary benefits of a fixed-rate mortgage is that your interest rate will never change. The rate you lock in when you close on the loan will remain your rate through the life of the loan.
What is all four of our CORE VALUES?
Members First, Accountability, Teamwork, Pursue Excellence
Re-work Request Letter must be valid for ___ how many days?
Must be valid for 10 Business Days (will accept 10 days)
Finish the Jingle: If it’s a deal you're chasin' exit I-10 and Mason for Don McGill Toyota of ___.
Katy
Do we finance out of state vehicles?
Yes, case by case.
Exception for well engaged members with good relationship with Wellby.
What is the max term for a First Mortgage?
30 Years
Key Result: What savings balance do members need to achieve and maintain to met our 41,500 account goal?
$3,500
What does MCO stand for?
Manufacturer's Certificate of Origin (MCO)
What number does Thelonious from Shrek advise Lord Farquaad to pick?
"Pick number 3 my lord"
What is the aggregate amount for unsecured loan types.
$75,000.
What is PMI?
Private mortgage insurance (PMI) helps insure the loan in case of default and is collected for all loans that do not have 20% equity.
What Key Result goal is to achieve and maintain 5,000 members ?
Achieve and maintain home ownership though Wellby Financial.
How many temporary plates can be issued?
No more than three 30-Day permits will be issued per vehicle.
Who is the manager of Loss Mitigation & Recovery?
Pam McPherson
Do we extend lending for borrowers with ITIN? (Explanation needed)
Yes, for members only.
Existing members with ITIN and history of paid loans may be considered if they meet all qualifications on a case-by-case basis.
What is the minimum term for mortgage?
10 Year
What 6 Chief's report to Marty?
(Will take name or title)
Wes Turner - Chief Tech Officer
Alexia Lewis - Chief Legal Officer
David Jacobs - Chief Growth Officer
Monique Gunter - Chief Experience Officer
Richard Sowell - Chief Strategy Officer
Deena Smith - Chief Financial Officer
What document needs to be signed before we pull credit?
Consumer Loan Application
What are the 5 Love Languages?
Words of Affirmation
Physical Touch
Acts of Service
Gifts
Quality Time
How much can a member against their Home Equity Loan?
Up to 80% of the loan-to-value (LTV) on your home.
What is a ARM Mortgage Loan?
An adjustable-rate mortgage, or ARM, is a home loan with an interest rate that can change periodically. Generally, the initial interest rate is lower than that of a comparable fixed-rate mortgage. After that period ends, interest rates, and your monthly payments, can go lower or higher.
What are Wellby's four 2024 Key Results?
5,000 members that achieve and maintain homeownership through Wellby Financial
42,500 members that achieve and maintain a balance of $3,500 or more at Wellby Financial
Net Promoter Score (NPS) of 42.5
Team Member Engagement Score of 81+
Name three counties that requires Emission Testing?
Brazoria, Collin, Dallas, Denton, Ellis, El Paso, Fort Bend ,Galveston, Harris, Johnson, Kaufman, Montgomery, Parker, Rockwall, Tarrant, Travis, Williamson
What is Kevin our Vice President of Deposit Products last name?
Ross