Local Health Departments
Handbook
Best practice
100

The person who does the initial interview of all positive cases of Covid-19

Who is the case investigator  

100

K1038 refers to this outcome that you use for a contacts last day of monitoring.

What is Successful? 

100

Taking care of this will make sure you can take care of work. 

What is yourself? 

200

This sends a manual note to the state so they can follow up with the local health depatement.

What is an Escalation email? 

200

When needing to help someone with another language K1078  refer to this PIN. 

What is 6044? 

200

When making calls and attempting to get a follow up this is the preferred status for follow up. 

What is automatic. 

300

Outcome that sends a case back to the local health department  to review a disconnected phone line.

What is phone line disconnected? 

300

K1054 about households is important because of reques and we should always be leaving these when we pull a contact. 

What is a placeholder note? 

300

The point in time we are concerned about.

What is today? 

400

Outcome that sends a case back to the local health department to review a phone number. 

What is wrong number? 

400

K1032 refers to the criteria for clearing someone after this.

What is a positive test

400

Where you send people with questions by giving them the phone number and offering  a transfer for them. 

What is the MDHHS Covid-19 hotline?

500

This county does not participate in state wide contact tracing.

What is Monroe. 

500

K1086 refers to this type of dialing process that takes pace at 10:00 AM every day. 

What is Double Dialing? 

500

When we submit the assessment and confirm they get an email. 

What is confirm receipt of email?