County
What are the name of the original Dutchess and Ulster County state liasions until April 2021?
Who are June Moore - Dutchess and Karen Wilson - Ulster.
The main place to meet, greet and communicate with, well, everyone!
If you care to have lunch while listening to expert seminars and training, tune into this channel at noon on Tuesday's and Thursday's.
What is the Training & Support Channel?
If the contact keeps asking you to call back, after three attempts, note non-compliance in CC & change disposition to "reached person but refused to participate".
What is a passive refusal?
This is the most common escalation to the LHD.
What is a Quarantine Challenge?
Amenia, Annandale on Huson, Wassiac and Washington are located in this county.
What is Dutchess County?
If you don't check-in here, you might not get paid.
What is DayForce?
If you are having a glitch while searching for contacts, you might go to this channel and see what the recent chats are about.
What is the CommCare channel?
This type of call attempt is done on the last day of quarantine.
What is a wellness call?
Any high-risk situation will be escalated to this specialized group at the Initiative.
Who is CSS?
This hotel and lake complex is on Shawangunk Ridge in Ulster County.
What is Monhonk Mountain House?
When we cover our teammates and 'scan' their queues, we are looking especially for this.
What is a 'Contact Me' or 'Reported Symptoms' SMS reply from contacts.
Although this channel has been updated more times than perhaps any, it's relavance is slowing diminishing.
What is the Travel channel?
When more than 3 contacts become positive for Covid-19 from the same case exposure.
What is a cluster?
After escalating to supervisor to check for case and lab notes, this contact may be exempt from quarantine.
What is a contact who is confirmed previous positive in the last 90 days?
Which county requires MHV Escalations for Refusals and Invalids for schools only?
What is the Dutchess County?
Before calling a newly assigned contact, a CT will complete this step first.
What is a duplicate search?
What is the Workflows and Forms channel?
A contact record is closed with this disposition if a contact is unable to reach after an interview is successfully completed.
This contact has been verified by the DRTM and the CT will close the record with this disposition after phoning the contact with the good news.
What is 'Vaccinated, Exempt from quarantine'?
Which county requires Paper Quarantine Requests via teams form?.
What is Dutchess County?
When contacts are light and calls are low, this is just one way I spend my shift time.
What is listening to previous trainings that have been recorded?
Visiting the CDC website.
Revisiting Brainier training.
What is the Fl0ofy FuN channel?
When a CT adjusts the quarantine end date to 10 days past isolation end date of case, it's because this has happened.
If you need to report an escalation, you'll find the necessary forms on this channel.