New Ideas
Customer Service
Outsourcing
New Business
Communications
100

When you cause (something to happen) is the same as:

Bring about

100

What do customer service call centers staff need to make the right questions to the customers?

A questionary

100

This is a word we use when we want to reduce expenses?

Cost-cutting

100

Useful Adverb to return to an earlier topic, change the subject or end the conversation.

Anyway

100

Adjective of develop

Developmental

200

Action to create (an idea, a solution to a problem)

To come up with

200

When you say that something has “a very good standard”, you mean that its quality is:

High-quality

200

It’s a useful preposition to say who does the action following a passive verb

by

200

Group of people who can be helpful to share ideas or to know other people in  your business or profession?

Network of contacts

200

Adjective of participation

Participant

300

We use this conjunction to link contrasting ideas or facts.

whereas

300

A synonymous of polite:

Courteous

300

Places where the people can learn new skills

Training facilities

300

Auxiliary that is used to give an advice

Should

300

Money to fund a new company:

Start-up capital

400

To talk about general ability in the past and with verbs of perception (feel, see, hear) we use:

Could

400

A satisfied customer might recommend your service with a fried; a dissatisfied customer will complain with…

Everyone

400

Secondary jobs created by the economic activity of a company

Indirect employment

400

What is the preposition that is used with the word "Focus"?

ON

400

The way a business operates to make money:

Business model

500

In a conversation these are some useful phrases to Introducing a product or service. 

Basically, is…, It´s the result of..., It’s a pretty simple concept.

500

The best characteristic of a customer service call center is to be…

Efficiently

500

This is the synonymous of "deal with"a situation  or  challenge.

 Get through

500

This kind of adjetives describe qualities that cant’n exist in different strengths:

Ungradable adjetives

500

We use to refer to a necessary measure

You must or you need to or It´s essential