CQI 1
What is CQI stand for?
Continuos Quality Improvement
What is QA Stand for?
Quality Assurance
Wath is the difference between Quantitative and Qualitative DATA.
Quantitative Data is in numerical form and Qualitative Data is not. in a numerical form.
CQI Examples for ORR:
Timely Unification and
CLE (Child Level Events) & PLE (Program Level Events) Trends.
CQI DEFINED:
Is a comprehensive system for identifying strengths and opportunities and resolving problems.
Mention at least 2 Goals for implementing CQI Within ORR
1.-Increase collaboration and curiosity.
2.- Empower staff to effect implement change.
3.-Close performance gaps.
4.- Create an organizational culture of CQI.
A visual representation and description of the process, steps, and stages by which an organization
will accomplish a long-term goal (Center for Theory of Change, n.d.).
Theory of Change
Events that have occurred or services received.
Process Measures
A method for applying Continuous Quality Improvement (CQI) through a systematic process involving four steps:
planning, doing, studying, and acting on findings.
The process of examining data to identify patterns, trends, and relationships.
Data Analysis
Quality Assurance focuses on meeting specific outcome criteria While CQI Focuses on?
Identify Problems and root causes.
Seeking and Evaluate Solutions
Monitoring new initiatives and their effectiveness.
Step 1 on the CQI Process:
Identify and understand the problem.
CQI IS:
Data Informed- Systemic - Proactive - Inclusive -Holistic.
Metrics that capture the experiences of a group of children at a specific moment in time, such as
the average age of children in care on the last day of the Federal fiscal year. While useful as a
descriptive measure, there is general agreement in the literature that point-in-time measures are
not suitable for monitoring changes in performance over time (Chapin Hall, 2012).
Point-in-time Measure (Child Welfare Example)
The number that is calculated by summing the values of the group and then dividing by the number
of observations. For example, you can calculate the average length of stay in ORR care by adding up
all their lengths of stay and then dividing that number by the number of children in ORR care.
Mean (Average)
The use of available facts or information to determine the correct course of action. For ORR’s
purposes, this involves using evidence to design, implement, and improve programs and interventions.
It combines knowledge from research, practice, and the experiences of those in the practice.
Evidence-informed (EI)
QA Measures, standards established by professionals While CQI Use...
standards established by stakeholders and consumers working alongside professionals.
CQI Team members:
Assembled on a case-by-case basis for specific needs.
Staff from different levels of the organization
External Stakeholders.
Clients with lived experiences
Other relevant parties.
The first step in identifying and understanding a problem through basic descriptive data. Provide information about what happened or offer basic insights into your data set.
Descriptive Analyses
The process of breaking data into parts to examine by subgroup or components. For example, breaking
the entire group of children into different demographic sub-groups to analyze trends in ORR Care
Disaggregation
Individuals who have an interest in the outcome of a change initiative. They may or may not have a direct role in the change and implementation process.
Stakeholders
An iterative, structured approach to understanding the underlying reasons for a particular problem. This
method is logical and act-based, avoiding speculation, and delves deeply into the chains of events that cause errors (Quinn, 2016).
Root Cause Analysis (RCA)
A situation or condition that requires change to meet ORR priorities. ___________may highlight identified
needs or opportunities to build on successes, aiming to improve agency or system functioning and
outcomes.
Problems
A well-defined solution or approach that has shown potential, through rigorous evaluation, to
improve outcomes for children, youth, and families.
Evidence-supported Intervention