How frequently something must happen to meet customer demands
What is Takt Time?
A shorthand way of saying that there is no rank among team members
Process steps or activities that change a raw material or information into a product or process for which the customer is willing to pay
What is value add?

This waste ties up our cash in materials that are not making us money.
What is inventory?
We use this word to describe what the things we do that the customer cares about.
What is value?
Will also accept value-add
The amount of time it takes to complete one full cycle of the process (i.e. a transaction)
What is Cycle Time?
This is what we say instead of "Can't..."
What is "Can, if..."
Nonessential steps or activities that increase process time and add cost rather than value
What is non-value add?
This waste occurs when people or machines are moving and are not creating value

What is motion?
What is a value stream?
Cycle Time / Takt Time = ?
What is the number of hosts required to meet demand?
Will also accept people
We don't let this get in the way of "better"
What is perfect?
Seasonal spikes, weekly spikes, daily spikes, weather, and events which drive sings in demand create this condition. In Japanese it is called Mura.
What is Uneveness?
This waste occurs demand or workload is greater than capacity

What is waiting?
It's a japanese word that means "change" "good"
What is kaizen?
There are 8 of these that interrupt value added work and make processes take longer
What are "wastes"?
Will also accept non-value added activities
We always reach for this before our wallet
What is the mind?
This is what we do with non-value add activities that are not necessary
What is eliminate immediately?
This waste results in scrap, rework, or customer dissatisfaction.

What is defects?
Uninhibited movement through the value stream with no interruptions to value added activity
What is flow?
If I can eat 15 pies in 10 minutes what is the takt time you must meet?
What is 40 seconds?
In Japanese it's the "real place" and it's where kaizen actually happens
What is Gemba?
This non-value add condition can come from too many emails, unnecessary meetings, extra projects, or unsafe conditions. This is referred to as Muri in Japanese.
What is overburden?
Will accept burden
This is the most common waste and is often called the "Mother of All Wastes!"
What is over production?
A team-based process to implement the tools and philosophies of Continuous Improvement.
What is a kaizen event?
Okay, okay will also accept a kaizen!