Show:
7 Dedly Wastes
Practical Problem solving
Root Cause Analysis
LSS Terms
Culture
100
Work that is less than the level customer has requested.
What is Defects?
100
The acronym PDCA stands for what words?
What is Plan, Do, Check, Act?
100
Asking why multuple times.
What is 5 why analysis?
100
Make one, move one
What is One piece flow?
100
Program used within QVC Fullfillment centers to drive continuous improvement
What is WCWDBT?
200
When something is designed to use more resources than required
What is over processing?
200
A good problem statement does not contain this_______
What is a cause or suspected cause?
200
Also known as a cause and effect diagram, this is a popular method for root cause analysis.
What is Fishbone diagram?
200
Movement of people that does not add value to the product creates a waste of _________
What Motion?
200
Term used to describe team members who do not have an emotional commitment to their workplace
What is Disengagement?
300
Idle time created because materials, machines or information aren't ready for the people
What is Waste of Waiting?
300
When breaking down the problem, never ask this_____.
What is "Why" (or jump to causes or solutions)
300
Instead of using the term "solution" we should use this term
What is Countermeasure?
300
SMART stands for ______________
What is Specific, Measurable, Attainable, Relevant and Time Bound?
300
Level of effort team members give above and beyond the minimun required
What is Discretionay Effort?
400
30 to 80% of all manual work is nothing but this____
What is Motion?
400
A desciption of where the problem is happening within the process.
What is a point of cause?
400
Once you complete your initial 5 why analysis, use this test to check the cause and logic effect of your results.
What is the "So what" test?
400
Any material or work on hand other than what is needed right now to satisfy customer demand
What is Inventory waste
400
Team members don't care how much you know until they know how much you _____
What is Care?
500
Also known as the Mother of all wastes
What is Overproduction?
500
Term used to describe the place the work is being done.
What is the Gemba?
500
A technique to identify potential root causes using catagories such as Man, Material, Machine, Method
What is 4M+2
500
The horizontal deploying of ideas that work through out the organization is referred to as ______
What is Yokoten?
500
Number of implemented WCWDBT
What is Not enough?