Objection Handling
When does speaking about the company & confirming the company name to a candidate start?
The pre-screen call. We want to make sure we're selling the role from the initial call and throughout the process reminding the candidate why they are looking to leave the current role so counter offers won't be an issue.
What are questions that should be asked on every single prescreen call?
Education
Experience
Motivation
Salary Expectation (current and desired)
Location
Availability
Notice Period
Why is is important to do your best to move a candidate through the process as quick as possible?
Prompt feedback and quickly scheduled interviews help job-seekers feel like a company is truly interested in their candidacy. On the opposite side, your candidates can feel valued that you’re taking care of then the best you can and you earn their trust by showing them that respect. Also, if they have counter offers/ other interviews going on it can be helpful as it's time sensitive.
What app do we use to request PTO/holiday leave?
Zoho
At which stage do we start tracking candidates in BH?
Screening Calls
How would you react to a bad company review objection?
What is the main specific question you need to ask Darktrace US candidates?
GPA score
How long does a colleague have candidate ownership if they candidate has been messaged?
One month
What next step do we take after requesting PTO?
Put a calendar meeting in your manager's diary/calendar (for UK, Josh & Elles)
What should we be logging in BH?
Everything. Pre-screen calls, interviews, feedback, phone calls, emails.
How do you handle a counter-offer?
Remind the candidate of all the reasons they started looking for a job in the first place - as all those reasons will still be present in current role.
What are some questions you would ask on a call following an interview?
How many screening calls should you aim to have each day?
5-10 calls
What's the minimum CV sends we should aim for weekly?
5 minimum
What action to we add when adding updates/interviews to Bullhorn?
Internal notification to the AM
How do you handle a salary objection when the candidate wanted $50K base with $75K OTE but was given a $42K base with double OTE?
Really emphasize the earning potential in the long run
Overall earnings are greater
If they have experience previously hitting targets and are a confident salesperson, it's easier to sell the role as they have the ability to earn the top end of the comission
What are some questions to ask for Pearson?
Current salary, quota last 3 years and attainment against that quota?
What should you do as soon as you have feedback about a candidate?
Call them first, do not message first. (Also log on BH)
What is one of the 5 values we use to describe IG Recruit in the BD pitch?
Applicant Tracking System
(This automates and streamlines the recruitment process)
Scenario: The candidate knows someone who has had a bad experience at Darktrace - how do you handle this?
- It's only 1 review
- Speak to a member of the team (doesn't matter what stage this is)
- Sales isn't for everyone
- Generally, people stay as they progress quickly internally
What year was Darktrace founded and what location(s) are their HQ?
What is one of the things we do when trial closing?
- Confirm notice period
- Any annual leave/ holidays booked that could delay the start
- Would they likely accept this opportunity if an offer was to be sent out?
- Current & Desired salary
- Any doubts/ issues so you're prepared
What does IG Recruit stand for?
Intelligent Growth
What 'card' do you use on Bullhorn to view your weekly/monthly stats and goals?
My Activity