TRADE HOLDS
How do you know when you need an ETA?
When someone is coming off the contract completely or there is a name different between traded contract and new contract.
Mookie comes to the window and says "Its not letting me run the new wyndham rewards card" What should be the first thing you check?
If the more info required as been pushed through.
*Extra Points* What else could it be?
Can you change the amount financed if you are using a finalized worksheet?
No, finalized worksheets lock in the price and cannot be changed unless a new worksheet is made or deal is typed manually.
What's the interest rate they get and what credit score must they have when they are using a P1 promotion?
*Extra Points* Traded contract balance cannot exceed how much?
12.99% for A1 or A credit.
*$50,000
What is Jesus most scared of?
Cockroaches'
Where is another place you can find the guest name besides ACS?
Trip Or Owner Lookup
Jose Carrero comes in saying the auto pay wont save on the ipad, when you look at navigator the name of the guest says "null". What does that mean?
They tapped the card for the auto pay. They cannot do that because the name will show as null and wont save.
Whats another way to charge clarity pay?
Clarity Pay Payment Management in salepoint.
What's the different between MVC Atlanta and Downtown ATL?
One is Margaritaville one isn't. Also MVC is not deeded and Downtown is.
Where was Miguel's last trip to?
Switzerland
Name changed due to a Divorce. Name change due to Marriage.
Using two clarity pays on one contract is NOT allowed.
When validating at the end of the day you notice the money was collected under the wrong WSA # but the deal was already transmitted, can you just transfer to the correct worksheet?
No, once a deal is transmitted you cannot transfer money.
What type of contracts are not eligible for Clarity Pay?
Discovery Contracts
What is Nez and Lindsey's legendary Performance?
*Extra points* What is our favorite song?
High School Musical/ Bop to the Top
Can you trade out of Margaritaville?
*Extra Points* Minimum for the trade?
Yes but ONLY into more Margaritaville. Trade into a UDI or CWA is NOT ALLOWED.
*154k Minimum
How long is a clarity pay pre approval good for? How long is a full approval good for?
15 days - 30 days
When typing a Residual Contract what needs to be changed in the Price Override screen?
Gross price and Discount
What tags are the only optional choice the guest's have?
*Extra Points* What page number is the Document?
Marketing Consent Initial and Account service Consent Initial ( Text Messages);Page 3 (100 Pts)
Who used to be a vegetarian in the office?
Melissa
250k pts.
What is the difference between Pic Plus and Pic Express?
Plus= Points, Express = Weeks
*Pic Plus's MUST be verified by an OO*
What is a Split Contract?
*Extra Points* Give me an example.
When they are taking one contract and splitting the points between two contracts.
What's the difference between the P1 and P2 promotions?
P1- Three point discount on interest rate but not eligible for 15 year financing.
P2- 15 year financing but interest rate goes up one 1 point.
What is one word Nayja always said?
Periodt.