Control Overview
This is person/role to whom the Green Belt will transition the LSS project to.
Who is the Process Owner?
These are the four elements of a lean management system.
1.Leader standard work
2.Visual controls
3.Daily accountability process
4.Leadership discipline
This word describes criticism given between 2 positive statements, which often leads to confusion.
What is Sandwich?
This tool can be used to help us be objective when measuring a behavior.
What is MORS?
This element of the Control Plan clearly identifies what specific training materials need to be developed, when the training will be conducted, all the associates that need to be trained.
What is the Training Plan?
PDCA is an example of this type of methodology
What is Lean?
This role sets the direction, strategy, and vision for a team.
Who is the leader?
A systematic approach used by leaders to surface opportunities for improvement; it includes a list of tasks that must be done to sustain the lean management system.
What is Leader Standard Work?
The term describes everything we say and do or what other see us doing.
What is Behavior?
Element of the Control Plan that includes using dashboards/visual management to ensure that the new process is staying within the control limits. The belt is responsible for developing this element of the Control Plan.
What is Monitoring Plan?
This term refers to a controlled test of change
What is a pilot?
Making an associate work extra hours because they showed up late is considered what type of consequence.
What is Punishment?
This section of the Leader Standard Work tool describes the frequency of observations.
What is the Task section?
This term is used to describe anything that prompts us to act in a certain way and happens before a behavior.
What is Antecedent?
A top choice tool to use when creating the response plan element of the Control Plan
What is FMEA?
This should be set up every 30 days to ensure that gains are sustained.
What is a Validation Schedule?
This 4-letter acronym refers to a way that positive reinforcement can be delivered.
What is SIPS (specific, immediate, personal, and sincere)?
This is the percent of time that a Team Leader should spend on Leader Standard Work.
~80% of their day
This type of effort is the difference between "want to do" vs. "have to do".
What is discretionary effort?
This type of matrix tool outlines the activities to be undertaken and the roles of people involved.
What is RACI?
This type of Lean Six Sigma methodology is used for developing a new product or process, or for processes that need total overhaul.
What is Design for Lean Six Sigma DMADV, DMEDI, IDOV?
Leaders can eliminate fear of change by providing employees with these 3 forms of safety.
1. Physical
2. Emotional
3. Professional
This tool is used to perform a profound check of the standardization of the system itself.
What is Kamishibai?
This type of analysis helps us classify the relative power of a consequence on a desired behavior.
What is PIC/NIC?
Checking for non-random events with a control chart is part of this section of the Control Plan.
What is Response Plan?