De-escalation Techniques
Communication Skills
Self-Care and Coping Skills
Avoiding Physical Reactions
Positive Actions in Challenging Moments
100

What should you do if you feel yourself getting upset in a conversation?

Take a deep breath and pause. Step away if needed.

100

What’s a good first step when you need to listen calmly to someone?

Pay attention to what they’re saying without interrupting.

100

What is one activity that can help you calm down when you're stressed?

Play a game, take a walk, or listen to music.

100

What is something you can do when you feel like you might get physical?

Take a step back and take a few deep breaths to calm down before reacting.

100

What’s a positive action to take when someone is upset with you?

Apologize, take accountability, listen to their feelings.

200

Why is it important not to argue when you're upset?

Arguing makes things worse and harder to think clearly.

200

How does responding calmly make a situation better?

It helps the other person stay calm and makes the conversation more peaceful.

200

Why is it helpful to play games when you’re feeling overwhelmed?

Games distract you, help you relax, and take your mind off stress.

200

If you feel your fists clenching or body tensing up, what can you do to avoid getting physical?

Unclench your fists, relax your body, and count to 10 slowly.

200

How can you show respect during a disagreement?

Listen carefully, avoid interrupting, and try to understand their point of view.

300

What is one way to stop escalating an argument with your mom or grandma?

Walk away or give them space to cool down.

300

How can you avoid invalidating someone’s feelings during a disagreement?

Acknowledge their feelings, even if you don’t agree, by saying things like, "I understand you're upset" or "I can see why you feel that way."

300

What’s a simple breathing technique you can use to calm down?

Deep breath in and out 

300

What’s a physical action you can take to help yourself calm down instead of getting physical with someone or something?

Get up and walk away, or find a quiet place to sit and focus on your breathing.

300

What’s one thing you can do to improve your mood when you're feeling down?

Do something fun or relaxing like playing a game

400

If someone is raising their voice, what can you do to stay calm?

Keep your voice calm and low. Don’t shout back

400

Why is it important to pause before responding in an argument?

Pausing helps you think before reacting and keeps things from getting worse.

400

What’s one thing you can do when you feel like you’re about to lose control of your emotions?

Take a break—go outside or do something calming like reading or drawing.

400

How can focusing on relaxing your muscles help when you feel like you're about to get physical?

It helps release the built-up tension in your body and prevents you from acting out physically.

400

What’s a way to stay calm when you’re in a situation where others are upset?

Stay quiet, breathe, and avoid joining in the argument.

500

How does giving space to someone help in the de-escalation process?

It helps both people calm down and think clearly.

500

How can you ask for help without sounding confrontational?

Ask calmly and politely, like “Can you help me with this?”

500

When you're upset, how can focusing on things you can control help you feel better?

Focusing on things you can control, like your actions and how you respond, helps you feel more in charge, rather than stressing about things you can’t control, like other people’s reactions.

500

When you feel your anger building up, how can you use physical movement to stay in control?

Do some light exercise like walking, stretching, or even punching a pillow to release energy safely.

500

What is a “win-win” solution in a disagreement?

A solution where both people feel heard and understood, and no one feels left out.