A small, trendy hotel typically known for its unique architecture and decor. Frequently bough out by meeting planners to ensure privacy, attentive service, and a unique experience for meeting attendees.
What is Boutique (lifestyle) Hotel
100
The primary communication between the hotel and the meeting planners is through this person.
What is a CSM? (Convention Service Manager)
100
A beverage plan for banquets or other functions in which the guests do not pay for drinks; the host is charged either by the drink or by the bottle. Also called an Open Bar or a Sponsored Bar.
What is a Host Bar?
100
The number of guest rooms reserved for a group.
What is a block?
100
A group of people joined together for a common purpose.
What is an Association?
200
A property specifically designed to handle group meetings. Located outside metropolitan areas and may provide extensive leisure facilities.
What is a Convention Center
200
Professional management companies specializing in the design and delivery of convention events, activities, tours, staffing, and transportation in a select city.
What is a DMC? (Destination Management Company)
200
A presentation of several food items from which the guests choose and serve themselves.
What is Buffet Service?
200
The designated date when the the buyer must release or add to their function room or guest room commitment.
What is a cutoff date
200
Meeting held during incentive trips given to employees, distributors, and dealers as a reward for top performance.
What is an incentive meeting?
300
A hotel that features rooms larger than typical guestrooms, with a living or working space separate from the bedroom(s)
What is an All-Suite Hotel
300
A form that provides a detailed breakdown of a single event. Generally serves as a contract for the client and a work order for the hotel's departments. Also called a Function Sheet.
What is a BEO (Banquet Event Order)
300
Food service in which items are served table-side either by a cart or gueridon. Best suited for small groups.
What is French Service?
300
Allows the hotel to impose damages if the actual guestrooms used are significantly less than the rooms blocked. Can also apply to food and beverage and the meeting room rental.
What is an attrition clause
300
The non-profit organizations Social, Military, Educational, Religious, and Fraternal
What is SMERF?
400
A facility that offers key equipment typically found in a business traveler's home office, including computer access, fax machines, and copy machines. Many offer secretarial and other services, such as shipping.
What is a Business Center
400
A concise document prepared and authorized by the meeting planner detailing the specifics of a meeting or other event. Also called a Staging Guide or a Specifications Guidebook.
What is an ESG (Event Specifications Guide)
400
Food is fully prepared in a kitchen and all courses are served on platters to guests at their tables. A plate is placed in front of each diner and a service places food from the tray or platter on each plate.
What is Russian Service?
400
The number of guestrooms actually used out a room block.
What is the pick-up?
400
The time between the booking and the actual meeting date.
What is lead time?
500
Smaller meeting room used when larger sessions divide into smaller groups for discussions and group work. Normally located near main meeting facilities.
What is a Breakout Room
500
The typical meeting planner is an experienced professional, most belong to this Trade Association that was originally formed for medical meeting planners and now open to all meeting planners.
What is the PCMA (Professional Convention Management Association)
500
Food is served on plates in the kitchen and brought to guests.
What is American Service.
500
The number of rooms not used from the actual reserved block.
What is slippage?
500
The fixed amount of money given to government representatives for each day of travel away from home.