Amazon Web Services
AWS's popular nonrelational database product.
What is DynamoDB?
The first AWS region to go live in production.
What is us-east-1?
The former Microsoft and Skype boss who now leads Genesys.
Who is Tony Bates?
This Macedonian commander is said to have wept for having no more worlds to conquer.
Who is Alexander the Great?
Abbreviated GH and first airing in 1963, this daytime soap opera is the longest-running American scripted drama series in production.
What is General Hospital?
One of the first AWS products, this service hosts and runs virtual machine instances.
What is EC2?
The term used for a segment of an organization, to which certain permissions are scoped.
What is a division?
Previously the team lead for conversation and assignment services, now a fancy Architect.
Who is Rob Gevers?
This NASA mission first landed men on the moon.
What is Apollo 11?
The highest peacetime rank achievable by U.S. Army officers.
What is four-star general?
This service tracks metrics and triggers alarms when those metrics exceed configured parameters.
What is CloudWatch?
The number of core Genesys Cloud production regions.
What is nine?
A long-time Genesys employee, previously our VP, recently moved on to another Indianapolis tech firm.
Who is Adam Dyer?
Either of the two nuclear plants to suffer a Level 7 accident, the highest on the International Nuclear Event Scale.
What are Chernobyl or Fukushima Daiichi?
This U.S. company was formed in the 1892 merger of Edison General Electric Company and Thomson-Houston Electric Company.
What is General Electric?
The two cache implementations offered by AWS ElasticCache.
What are Redis and Memcached?
Genesys' upcoming new AI-based routing solution.
What is GPR (Genesys Predictive Routing)?
Previously a member of the donut team, now the principal author of SRE Minutes.
Who is Zach Thomas?
The mid-Atlantic city where Edgar Allan Poe met his end.
What is Baltimore?
He marched his army to the sea in 1863, much to the dismay of the residents of Atlanta, Ga.
Who was General Sherman?
What is 3000?
The names of three of the four primary Genesys Cloud UIs, as used by our customers, all of which share a common first letter.
What are the Admin, Agent, Analytics, and Architect UIs?
Genesys' Global Diversity, Equity and Inclusion Officer.
Who is Eric Thomas?
Norwegian explorer Thor Heyerdahl sailed this balsa raft from Peru to Polynesia in 1947 in an attempt to prove primitive mariners did the same.
What was the Kon-Tiki?
Who was General Patton?