Sales Process
What two items are required to be uploaded to Service Titan with every Costco proposal?
What are
1. Heat load calculation
2. Duct Work Disclosure
How many Costco locations does Cool Bear Have?
What are 9
What is the goal for closing percentage?
What is 25%
What big Box Retail Partners does Cool Bear work with?
What are Costco and Home Depot
What does CFM stand for?
What is Cubic Feet Per Minute
What is required in service titan if we run a lead and the customer is not home?
What is a picture in service titan of the door and your business card.
What is the name of the of the system that sends us Call Center leads from Costco?
What is Centah
How much are you paid for a manager special in the month of July?
What is $400.00
What are the first and last names of the founders of Cool Bear?
What are Jake Mazhar and Bill Mashraky
How do you calculate CFM for duct size?
What is multiply the size of the HVAC unit (in tons) by 400.
How many steps are there in our sales process?
What are 8
What form is needed that is required to take a lead out of the Costco Program?
What is the Exception Form
What is the name of the follow up text message program that Cool Bear uses?
What is Hatch
What are the core values of Cool Bear
What are honesty, integrity, loyalty, courtesy and respect.
What Does NPS stand for
What is Net Promotor Score
What was our sales per day goal for the month of July.
What is $75,000 per day.
What are the two reasons that we would take a lead out of the Costco Program?
What are
1. The unit will not fit or is not available through Lennox.
2. New construction or commercial application.
What is the name of the A.I. program that we signed up for that records comfort advisor presentations with our customers?
What is Rilla
What city was Cool Bear located in before Delray Beach?
What is Boynton Beach.
What is the additional Bonus for selling 1 Carrier unit?
What is $100.00
What are the steps of the sales process?
What are:
1. Mindset
2.Professionalism
3.Introduction
4.Discovery
5.Value Proposition
6.Product Selection
7.Scope of Work
8.Ask for the order
What is the name of the current CEO for Costco
Who is Ron Vachris
What is the July goal for close rate, average ticket, and number of sales per day?
What is 25%, $12,500 and 6.
What is the month and sales amount for record sales for Cool Bear.
What is May 2024 and $1,525,000
What is Cool Bear's NPS score goal?
What is 75