RBHA
Acronyms
PNO's
System Navigation
SB&H Sites
100

___ is the RBHA in Maricopa County

What is Mercy Care?

100

RBHA

What is Regional Behavioral Health Authority?

100

___ is the case manager designated to be on-call for the team that day.

Who is the blue dot?

100

Where applications for a change in level of care can be found.

What is the Mercy Care website?

100

SB&H Metro and SB&H Mesa are two examples of what kind of clinic?

What is outpatient?

200

___, ___ & ____ are three examples of PNO's

What are SWN, PIR, SB&H, Lifewell, CPLC, CPIH, CBI, La Frontera-Empact, Jewish Family and Childrens Services, MIHS, PSA, Terros Health and Valle Del Sol?

200

PNO

What is Provider Network Organization?

200

___ is the supervisor of the CM.

Who is the Clinical Coordinator?

200

How long do applications for a change in level of care remain valid?

What is 90 days?

200

15th Ave and Sahuaro are examples of what level of care?

What is Flex Care?

300

________ _______ direct the outpatient care and tell RBHA what each member needs.

What are Clinical Teams?

300

NOA

What is a Notice of Adverse Benefit Determination?

300

___ is the direct supervisor of the CC?

Who is the Clinical Director?

300

A brand new application must be submitted for any change in _____.

What is level of care?

300

__ is an example of a Flex Care Plus Extended site.

What is Villa Agave, Bethany, Haven, 21st Drive or Desert Cove?

400

_____ contracts with providers to provide the services.

What is Mercy Care?

400

LOC

What is Level of Care?

400

Give the clinical team ____ to return calls before moving on to a supervisor.

What is 24 hours?

400

______________is responsible for maintaining the units and lease agreements.

What is a property manager?

400

___ is an example of a Level II residential.

What is STAR or Toby 1?

500

__ oversee the RBHA

What are ADHS/DBHS?

500

PSH

What is Permanent Supported Housing?

500

___, ____, ____, & ____ are 4 positions at the PNO?

What is the CM, CC, CD, Prescriber, RN, benefits specialist, housing specialist, or rehab specialist?

500

A ___ must accompany all PSH applications.

What is a VI-SPDAT?

500

____ is SB&H's inpatient facility.

What is CRU, KRU and RTP?