Who to call?
Verbiage
People
Locations
Duties
100

Who do you call for tables and chairs?

CSU

100

We have no more rooms to sell

Fully Committed

100

Logistical side of planning

Event Managers

100

The CSU office

Under the Presidential Portico

100

Checks Event orders

AM Coordinator

200

Who do you call for linens for a meal function?

Banquets

200

Guest designated by the group to receive special accommodations 

Celebrity guest

200

Manager of Security

Greg Pezzo

200

Where is the Front Lobby

Cascades

200

Pulls the Flowsheet

PM Coordinator

300

Who do you call for a spill in the back hall?

Stewarding

300

Location to find information for hotel information 

Daily

300

Manager of CSU

Coby Deckard

300

Where is the PSAV Cage

Behind Lincoln A

300

Responsible for Executive meeting groups

EMS Coordinator

400

What two departments do you call for a light bulb out, and why for each?

Engineering if it is out.

PSAV if it is unscrewed

400

Room or area designated for storage of packages that need refrigeration 

Cold storage / purchasing

400

Manager of Banquets

Jason Dwyer

400

Where are the 3 kitchens

Hot Kitchen - next to Delta B

Garde Manger - behind Delta A

Pastry - Behind Presidential Ballroom

400
Closing Duties for PM Group Coordinator

Unlock rooms / Remove rooms from the meeting room block

Collect keys / charge for unreturned keys

Send out finally pass on

Ensure signage is cleared

Clean and clear registration desks

Go off radio / conference is complete


500

Who do you call for dock access?

Security

500

Conditions agreed upon by the Hotel for the client for various benefits.

Concessions

500

6 Senior leaders in the CS office

Michael O’Connor, Chris Brown, Denise Herrington, Diane Bies, Julie Lambert, Paul Trudell

500
Where are the 5 pantries located?

Delta - Behind Canal E

Delta Island- Behind Delta Isalnd F

Presidential - Between Jackson A and Lincoln E

Magnolia - Behind Magnolia Boardroom A

Ryman Studio - Behind the Ryman Ballroom


500

EMS PM duties

Sort and confirm EOs

Send pass on, meeting room block, EOs and Daily, update and send the tomorrow email (attachments)

Go off radio with CSU

Clear out the EMS Binder

Turn the MOD phone on Airplane mode and charge it

Go through the Coordinator inbox