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Customer Service
At the job interview
Vocab & No.
Get a "10"
Pay-up
100
G in GNAP
What is Greeting
100
Arrive On time or 5 minutes early.
What is 5 minutes early.
100
Stacks of 10, w5, etc.
What is counting.
100
Follow these
What are directions.
100
5 copies @ $.05 each.
What is $.25
200
Example of P in GNAP
What is "we have a delivery for you."
200
Networks is
What is a program where we learn to get a job and keep it.
200
What is putting copies together(page 1, page 2, etc.)
What is collate.
200
Before signing out.
What is clean up.
200
Approximate cost of 500 envelopes (1 box)
What is $25.00
300
Adjust this so customer can hear you.
What is voice volume.
300
What young women and men should wear
What is professional dress clothes
300
Inspecting for possible mistakes
What is quality checking
300
Being Alert, energized, working at a good pace. Having...
What is having stamina
300
2 color copies ( $.25 each)
What is $.50
400
Adjust this so you customer knows you care.
What is tone of voice.
400
Document presented with personal info and job experience
What is a resume
400
Common paper cuts
What is 5.5 and 4.25
400
Working without supervision and getting the job done.
What is Independent
400
"How much do I owe Copyworks?" - here is your ...
What is an invoice.
500
Perfect closing when customer contact ends.
What is "Have a great day!"
500
Final gesture before leaving the interview.
What is a handshake.
500
Paper weights
What is 20, 24, 28, 65, 67, 80, 100 lb.
500
When working well with all Copyworks students.
What is a team player.
500
Methods of payment for my order?
What are checks and cash.