Hardware
This component is considered the ‘brain’ of the computer and performs calculations
What is the CPU?
This numeric address is assigned to every device on a network so it can send and receive data.
What is an IP address?
An employee needs secure remote access to corporate resources from their phone. This configuration should be implemented to ensure secure access.
What is a VPN?
This is the first step in the troubleshooting process.
What is identify the problem?
This type of cloud service provides software over the internet, such as Google Workspace.
What is SaaS (software as a service)?
This type of storage uses flash memory and has no moving parts
What is SSD?
This wireless standard operates on both 2.4 GHz and 5 GHz bands and supports speeds up to 6.9gbps
What is 802.11ac?
This accessory provides extra USB connections, video output, and the ability to power a laptop simultaneously.
What is a docking station?
This is a short beep that a computer makes during start up
What is a Post code?
This type of virtualization allows multiple operating systems to run on one physical machine
What is a hypervisor?
What type of expansion card allows a computer to connect to a wired network?
What is a NIC?
A user reports that they can access most websites without issue, but one internal web application refuses to load. The technician checks the firewall and sees that outbound traffic on TCP port 80 works fine, but the application still cannot connect. The application is designed to use encrypted web traffic.
This TCP port should be allowed through the firewall to fix this issue.
What is port 443?
A user tries to move their SIM card from an old GSM phone to a new phone on a CDMA network. The phone fails to connect to the carrier’s network.
What is the most likely reason for this issue?
What is CDMA networks do not rely on SIM cards for authentication, so a GSM SIM will not work?
This causes a printer to produce faded prints
What is low toner/ink?
A technician needs to run a test OS without affecting the host machine. This hypervisor runs within an existing OS.
What is a Type 2 hypervisor?
A technician replaces a power supply in a PC. Which safety step should they take before starting the replacement?
What is disconnect the PC from power and discharge static electricity?
A technician is troubleshooting a file transfer application that repeatedly fails to establish a connection. The administrator observes that the application uses a connection-oriented protocol that guarantees delivery, sequencing, and error checking.
This is the transport-layer protocol the application using.
What is TCP (Transmission Control Protocol)?
This term describes the technology that allows a touchscreen to recognize and handle several touches at once, enabling complex gestures
What is multi-touch technology?
After replacing a laptop display, the screen remains blank but the system powers on.This is the connection that should be checked
What is the video/display ribbon cable?
A technician is using a hypervisor that doesn't need an existing OS. This is often referred to as bare metal.
What is a type 1 Hypervisor
This type of RAM architecture allows the CPU to access multiple memory modules simultaneously, increasing memory bandwidth for high-performance tasks.
What is dual-channel (or multi-channel) memory?
A Windows user can access the network but cannot reach the internet. The default gateway is likely incorrect.
This command would likely confirm this.
What is ipconfig or ping the gateway?
You are tasked with managing security for a company that allows employees to use personal laptops for work purposes. This software ensures secure management of these devices.
What is a mobile device management?
A tech employee notices that two devices in a network are unable to connect to the internet simultaneously. This is the step that the administrator should take to resolve the issue.
What is analyze the network to determine if a device is using a static IP address?
A startup needs full control over the operating systems, installed applications, and network configurations for its virtual servers, but does not want to maintain any on-premises hardware. The provider will supply only the underlying compute, storage, and networking infrastructure. This cloud structure will provide this service.
What is IaaS?