What's in the Box
Port Authority
Keep it Moving
Head in the Cloud
Dr. Breakfix
100

The brains of a computer

What is CPU

100

This protocol uses ports 20 and 21

What is File Transfer Protocol

100

Laptops use this type of RAM

SO DIMM

100

This is a method of software delivery and licensing in which software is accessed online via a subscription, rather than bought and installed on individual computers. 

What is Software as a Service

100

This would be the first step in the troubleshooting process

What is Identify the Problem

200

Expected to replace BIOS, this connects a computers firmware to it's operating system.

What is Bios

200

This port is used for secure web browser communication. 

What is port 443 (HTTPS)



200

This proprietary cloud storage and cloud computing service comes standard with Apple products

What is iCloud

200

This is a cloud computing model in which a third-party provider delivers hardware and software tools -- usually those needed for application development -- to users over the internet. The provider hosts the hardware and software on its own infrastructure.

What is Platform as a Service

200

BIOS time and settings reset would indicate an issue with this component

What is CMOS battery

300

An ASUS H1101 Mini-ITX DDR4 LGA 1155 Motherboard requires this brand of CPU

What is Intel

300

This port allows the user to test individual ports and see whether they are open or not. 

What is port 23 (Telnet)

300

This is  a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets. 

What is Android

300

This is a service model that delivers computer infrastructure on an outsourced basis to support enterprise operations. Typically, it provides hardware, storage, servers and data center space or network components; it may also include software. 

What is IaaS (Infrastructure as a Service) 

300

A Read/Write error would  most likely indicate an issue with this component

What is an HDD

400

Ideally, this type of PC would contain: 

SSD

High end Video

HD Sound Card

High end Cooling

What is a Gaming PC

400

This one is a standard email protocol that stores email messages on a mail server, but allows the end user to view and manipulate the messages as though they were stored locally on the end user's computing device(s)

What is port 143 (IMAP)

400

Use of this technology requires devices to be paired

What is Bluetooth

400

This is a type of computing in which a service provider makes resources available to the public via the internet. Resources vary by provider but may include storage capabilities, applications or virtual machines. 

What is a Public cloud

400

An IP Address of 169.254.x.x would indicate that this setting has been enabled

What is APIPA

500

A security chip that holds keys for encryption and checks the integrity of the boot sequence.  It also allows the most secure Bitlocker implementation.

What is TPM

500

This port assigns IP addresses over the network 

What is port 67/68   (DHCP)

500

This number is usually found printed inside the battery compartment of the phone, but can also be displayed on-screen on most phones by entering *#06# on the dialpad, or alongside other system information in the settings menu on smartphone operating systems. 

What is International Mobile Equipment Identity (IMEI)

500

This is a term for cloud computing services offered over the Internet or a private internal network to only select users instead of the general public.




What is Private cloud

500

This is an error screen displayed on a Windows computer system following a fatal system error. It indicates a system crash, in which the operating system has reached a condition where it can no longer operate safely.

What is BSOD