Software
What is the Apple's operating system
What is MAC OS
Also known a magnetic drive, these hard drives are cheap and feature high storage capacities.
What is HDD?
What is the most outdated method of getting onto the internet?
What is DSL?
This component should be checked FIRST when troubleshooting a PC that is always rebooting.
What is RAM?
What does SaaS stand for?
What is Software as a Service?
What is Microsoft's operating system
what is Windows OS
These determine the amount of tasks a CPU can process at once.
What are cores?
Which protocol is commonly used for sending and receiving emails?
What is SMTP
A user is trying to print visual graphics for an upcoming meeting, but the paper is coming out faded. What should they check first?
What is toner cartridge
Able to expand or shrink depending on demand
What is rapid elasticity?
Where can you download apps for an Iphone?
What is the app store
The port that connects the hard drive to the motherboard
What is the SATA connection port?
What kind of device is commonly used to filter traffic based on a predefined set of rule?
What is Firewall
The projector is shutting off after 5 minutes. There is a smell of smoke, what is this issue?
What is overheating
Name one of the cloud platforms
What is AWS, Google Cloud, Azure
What is a popular search engine?
What is google, bing, dogpile
A characteristic of a type of RAM in which it needs to be refreshed hundreds of times per second.
What is dynamic RAM?
What kind of device is installed into a computer and directly connects the computer to an Ethernet network?
What is NIC
What type of monitor issue is generally unfixable?
what is dead pixels
An application that can operate at a high level, continuously, without intervention, for a given time period
What is high availability
Which of the following would be the BEST way to protect users against this malicious software?
What is a spam gateway?
How many pins are present in SATA data and power cables?
What is 15 for power and 7 for data?
Which port is typically used for Remote Desktop Protocol (RDP) in Windows?
What is port 3389?
One of two monitors remains a blank screen after a user logs onto the system. The technician suspected an unplugged monitor, but it was connected. What is the next step in troubleshooting?
What is establish a new probable cause?
a cloud-based desktop and app virtualization service that provides a multi-user Windows 10 experience
What is VDI? (virtual desktop infastructure)