Income & Expense Essentials
Rent & Revenue Calculations
Losses & Adjustments
Financial Reports & Tools
Key Metrics & Performance
100

This is the primary source of property income, typically generated from leasing units.

What is rental income?

100

This is defined as the sum of rent for all units, including vacant ones and amenity pricing.

What is Gross Potential Rent (GPR)?

100

This represents lost rent when units are unoccupied.

What is vacancy loss?

100

This report compares actual performance to budgeted amounts.

What is the Budget Comparison report?

100

This metric is calculated by subtracting vacancy loss from market rent and dividing by market rent.

What is physical occupancy?

200

This accounting method records income and expenses when they actually occur, not when cash is exchanged.

What is accrual accounting?

200

This represents the difference between market rent and what a resident actually pays.

What is loss to lease?

200

This is an incentive offered to reduce rent and is separate from loss to lease.

What are concessions?

200

This report shows the maximum rent a property could generate under ideal conditions on a per unit basis.

What is the GPR (Gross Potential Rent) report?

200

This is what people refer to as “below the Line”

What are capital expenses?

300

This includes fees, utilities, and other revenue streams beyond rent.


What is other (ancillary) income?

300

This term describes the amount of rent a resident is actually paying.

What is potential (or actual) rent?

300

This occurs when unpaid balances are removed and placed into bad debt after move-out.

What are write-offs?

300

This is a communication tool between you and the Accounting team.

What is the Financial Change Form?

300

This is money collected from past residents.

What is Bad Debt Recovery?

400

This financial tool acts as the property’s yearly game plan.

What is a budget?

400

This type of rent reflects the base rent plus amenities and sets asset value.

What is market rent?

400

In a perfect scenario, this percentage would be collected if there were no vacancy or concessions.

What is 100% of potential rent?

400

These are pre-built structures used to organize financial data in reports.

What are account trees?

400

This is the final income line that aggregates rental and ancillary income.


What is total income

500

This is what OneSite uses in place of the GPR report.

What is the Lost Rent Summary report?

500

This detailed report records every transaction and supports financial statements.


What is the General Ledger?

500

This is when an expense is recorded on the books before it’s been paid. 

What is an accrual?

500

This detailed report records every transaction and supports financial statements.

What is the General Ledger?

500

This final metric is calculated after subtracting both controllable and non-controllable expenses from income.

What is Net Operating Income (NOI)?