Brand & Culture
What does T.O.P stand for?
Target orientated practice
What is Hospitality?
51%
How many games do we have?
9
What does "WOW" mean?
Wide open welcome
What is our Rally Cry?
We create moments that matter for everyone.
what is service without hospitality?
boring
how many target do we have?
11
Two brothers from England, in 1998, they wanted create a better golf experience. We have a total of 43 venues currently, opening approx. 10 every year.
what makes up our dance floor?
rules, Behaviors, Service targets, Rally cry
what are the five safety rules?
Red line, Yellow line, Aim for targets, running starts, one ball at a time
how do you pick up a check?
your answer
How do we create a MTM ?
YOUR ANSWER
Describe the Guest Journey?
Greeter, Checkin, Bartender, Guest runner, Bay host, Caddie, Food runner, Bay host, Greeter
Describe one game that is not Topgolf.
your answer
How long is sanitizer good for?
2 hours
What are our Core Values?
Fun, One team, Excellence, Edgy Spirit, and Caring
What are our Service Targets?
Experience, Efficiency, Safety, Thoughtfulness
How many tons of sands are on the field?
80 tons