Compliance
Open Dental
Taking Care of Mrs. Jones
Cornerstone Dental 101
Who am I?
100
  • Introduced in the United States in 1981, this is the single most effective measure to prevent Hepatitis B Virus infection-

Hep B vaccine

100
  • You need to fill the schedule quickly.  What feature in Open Dental should you use?

ASAP list

100
  • We take pride in making sure our patients have the best experience possible.  What phrase do we use to describe the handoff from clinic to checkout?

Gold Star Handoff

100

When scheduling, this is the phrase we use to identify the urgency of a patient’s next visit-

Target Date

100

I do not have a dog

Lesley

200
  • What 2 written manuals does OSHA require all dental offices to have?
  • Exposure Control Plan and Hazard Communication Plan
200
  • Open Dental assigns each provider a color on the schedule.  What are the HYGIENE colors used in our office and which hygienist is assigned to each?
  • Teal-Chelsea, Light Blue-Bobbi, Dark Green-Temp Hygiene
200

This is the single most effective service we can provide to Mrs. Jones to prevent tooth decay

Fluoride

200
  • This activity is the single most effective way to insure we hit goals-

Fill the Schedule

200

I am fueled by Energy Drinks

Jamie

300
  • Under HIPAA, a patient’s protected health information may be shared without the patient’s prior consent for what 3 reasons?

Payment, Treatment, Health Care options

300

A patient calls to schedule an appointment- where would you find their appointment information?

Planned Appt

300

Mrs. Jones has dental anxiety and lots of questions about today’s visit.  How do you proceed?

  • Compassion, Tell-Show-Do, Visual Aids, Open Ended Questions, Listen Actively, etc.
300
  • This document is required prior to any patient receiving restorative care-

Treatment Plan

300
  • On the day I was born radio’s 1st ROCK station, “Source”, premiered

Dr. Hussong

400
  • HIPAA is the acronym for this organization-
  • Health Insurance Portability and Accountability Act
400
  • You want to see if a provider is scheduled to goal today.  Where do you look?

Hover over the operatory name

400
  • 48% of young adults have untagged themselves from a photo on social media because of this-

Their Smile

400
  • You have just completed an appointment or reviewed treatment options with a patient.  What do you say next?
  • What questions do you have for me? What questions can I answer for you?
400
  • I have more tumblers than STANLEY

Lynae

500
  • What are the PPE items in dentistry?

Gloves, Gown, Mask, Safety Glasses

500
  • You need to write chart notes for the patient you saw today who had multiple services provided.  What option do you select?

Group Note

500
  • Patients with Periodontal Disease are 2X more likely to develop this condition-

Heart Disease

500
  • What are the 5 steps for complete a referral for a patient?
  • Generate the referral in patient’s chart
  • Complete and scan the written referral script
  • Complete and download the online referral script
  • Offer to assist the patient with scheduling their appt at the specialty office
  • Update referral information in patient chart with any additional information related to the referral
500
  • The day in the month of my birthday is a prime number

Bobbi