What does POE stand for?
Patient Office Encounter
What does IMaCHAMP stand for?
I - Influenza
M- Medical Adherence
C-Colorectal Cancer Screening
H-Hypertension
A-A1c
M- Mammogram
P-Papsmear - Cervical Cancer Screening
Can medications be mailed directly to patient's home?
Yes
Where can you find the POE Help Center?
Under the POE tab in Health Connect, click on the upper right-hand corner question mark.
What is the 2024 Quality Goal?
107
What types of medication are most flagged under medical adherence, name at least 2.
Asthma, Blood Pressure, Diabetes, Statins, and Depression.
What is the smartphrase being used when documenting POEs in Nursing notes?
.proactivecareactions
How long does it take for POE to update after you adminster or complete POE ?
48-72 hours
Do you need an order to refill medications?
An order is not needed to refill medications.
Where can you find the POE Dashboard?
BOLT Website
What is the goal for patient initiated-email encounter response?
28 hours
How do you know if a medication needs to be refilled?
On the proactive care tab, under medication if there is a red box, medication refill is needed.
Who is our Facilty Content Expert on POE (provider and staff)?
Dr. Fujimoto and Carolyn Vasquez
How do you send a link of the CALM app to patients?
Go to proactive care tab on HC. Scroll down to digital apps and tools. Click on CALM radio button and follow prompts to send link to patient.
How do you alert physicians of low medication adherence?
By entering in Diagnosis or
Chief Complaint Field “Low Adherence to Blood
Pressure / Diabetes / Statin Medication.