Terminology
What does "Self Monitored" mean, in terms of SHS?
Customers can view and control their equipment remotely through our Telus SmartHome app
This Great Work Habit is all about filling your sales funnel
Work a Full Day
Leaving yourself detailed notes after speaking with a customer is an example of ___________________.
Working Your Territory Effectively
What is the professional install fee for SHS?
$200
What is the 9th 8 Great Work Habit
TBD
What does SHS stand for?
Smart Home Security
Punctuality builds ______, and shows ________.
Punctuality builds trust, and shows eagerness.
Understanding your opportunity means __________.
TRUE or FALSE: Smart Automation Plus is Pro-monitored
False - it is self-monitored
What is one of the most desirable skills in the marketplace?
Sales
What does "Pro-Monitored" mean, in terms of SHS?
Customers get the extra support of 24/7 Central Monitoring System. CMS will contact the customer and send emergency services, if required.
Sales is a transfer of energy. That's why it's so important to ___________.
Have & Maintain a Great Attitude
Respecting the Customer & Client means creating a _________.
Win, Win, Win
Which equipment is included in the "security starter kit?"
2 Door/Window Sensors
1 Motion Sensor
Can we give pro-monitored SHS to a renter?
No
What is "SAP?"
Smart Automation Plus
This Great Work Habit breeds confidence
Be Prepared
Resuming with a question is an easy way to ________.
Take Control
TRUE or FALSE: SHS packages are always in a 2-year service agreement
FALSE - they can be in a 3 or 5-year agreement
Preparation + Opportunity = ___________
Luck
What does "EPEC" mean?
Every Product, Every Customer
The 8-Greats is a working system that ______________.
Puts you in front of enough people to find your buyers
What are the 3 Buying Signs?
1. Paying too much
2. Unhappy with their Service/Provider
3. Already looking for service/change
What's the difference between Control Plus Video and Secure Plus Video?
Control Plus Video comes with 3 pieces of Smart Automation
What must the customer have at their home already, in order to get a Doorbell Camera?