Infection Control
Which of the following correctly orders the three basic steps to reduce pathogens on multi user tools and surfaces?
Clean-disinfect-sterilize
What does the EPA register?
All types of disinfectants sold and used in the USA.
Which practice best demonstrates dressing for Success in a professional salon environment?
Wearing clean, functional clothing that does not interfere with services.
Which is one of the “golden rules” of communication in a salon setting?
C. Listen actively and speak clearly
What does OSHA stand for?
Occupational, Safety, Health, Administration
What is an example of a State regulatory agency?
Licensing agencies, State boards of Cosmetology, Commissions, Health Departments
True or False
A social media post that includes rude comments about a coworker is acceptable because it's a private opinion.
False
T or F: During a client consultation, it is appropriate to analyze the client’s lifestyle and maintenance habits to recommend realistic services.
True
Disinfectants should be poured directly onto a client's skin to remove bacteria?
False
Federal and State laws require salons to obtain a *blank* from the chemical product manufacturers and/or distributors for each professional product that is used in the salon.
SDS
You are preparing for an interview at a high-end salon whose staff wear simple black outfits and subtle makeup Which is the best strategy?
A. Match the salons professional appearance for the interview and explain your personal style later.
Which step is NOT part of the 10-step consultation method as presented?
D- Ignore preferences
What does HIV stand for?
Human Immunodeficiency Virus
What does it mean if a disinfectant has the word concentrate on it's label?
It must be diluted as instructed before using
Which items should be included in a professional portfolio for a beauty career?
A. Before-and-after photos of clients (with releases)
A client is unhappy with a service and becomes verbally aggressive. Which response best follows professional communication guidelines?
A.Remain calm, listen, seek a resolution, and involve a manager if necessary.
Name the four types of microorganisms.
Bacteria, Viruses, Fungi, Parasites
Define efficacy
Effectiveness in which a disinfectant solution kills microorganisms.
You find a photo of a client online you want to post; they did not sign a release and the image shows identifying features. Which is the most ethical course of action?
B. Ask the client for written permission, and do not post until you have it.
Two coworkers are publicly arguing over clients, creating tension. As the new team member, which action best reflects professional behavior and problem-solving?
A-Stay neutral, treat both coworkers respectfully, and bring the issue to the manager if it continues.