Goal Setting
&
Salon Experience
&
Salon Experience
Job Search
& Finding a salon
& Finding a salon
Professional Relations
know & Build
your clientele
your clientele
Salon Ownership
&
Operations
&
Operations
Retail Products
100
the 80/20 rule, also known as Pareto's principle
what is 80% of your income will come from 20% of your clientele.
100
main type of salons you will encounter
what is independent salons
100
process that gives you access to people and resources within the industry
what is networking
100
convincing new clients to return and become lifelong
what is client retention
100
This is a guaranteed set of income
What is salary
100
This requires you to look for new ways to interest your clients in products you recommend and takes effort and dedication to show your clients your interested in their grooming needs
What is Retailing in the Salon for client home care
200
S.M.A.R.T. stands for what in reference to goal setting?
what is SMART - Specific measurable, achievable, realistic, and timely
200
two types of salon professionals
What is the generalist and the specialist
200
taking on a situation to assist, start, or finish something or with someone
what is initiative
200
talking a client into an add on service
what is upselling
200
This is the best form of advertising.
What is word of mouth
200
Products purchased by the salon owner for use during client services and for retailing are known as stock in quantity or:
What is inventory?
300
this helps to avoid procrastination in achieving a goal
What is setting a deadline
300
you might fill this out before an interview
what is an application?
300
when A manager or teacher educate or inform you to help you grow
what is constructive criticism
300
Promotions and incentives, aging baby boomers, natural hair options are examples of?
what is the client market trends
300
An important aspect to remember when managing the financial operations of a salon is to:
What is create a budget?
300
What kind of questions are these a part of ? "When was your last perm? Which product works best for you? What didn't you like about your previous service? "
What is determine the clients needs
400
time frame for long range goal
what is 5 years?
400
Watch for local advertising, contact salons, stop in face to face for introduction while dressed professional and making a list from your area or internet search
what is the 5 highly effective steps to help finding and contacting a salon
400
key to successful client relationships
what is Teaching, educating, informing,
400
Important information about the client, combined with the financial value of a client, is referred to as the
What is a full book?
400
The basic Elements of a financial statement
Assets, liabilities and net worth
400
Like humor, thinking "outside the box" Especially brand loyal are buying habits of this Generation
What are Millennials - 1980-2000
500
this atmosphere has a strong feeling and aura
what is ambiance
500
illegal questions to be asked on the job interview are also known as
What is discriminating questions
500
Important information about the client, combined with the financial value of a client, is referred to as the
What is the client factor?
500
The tracking and oversight of your clientele building strategies
what is client relations management
500
These 4 things need to be researched and are requirements of salon ownership
What is Location, Market need, Cost of necessary improvements and compliance
500
This buyer has a strong desire to debate about a product
What is the stubborn buyer
600
time range for short term goal
what is 1 year?
600
an additional bit of information that includes why you want to be employed at that salon
What is a cover letter
600
respect of other peoples knowledge
what is help maintain successful career
600
large reason why clients leave
what is indifferent attitude of an employee.
600
This business is owned by only one person
What is sole proprietorship
600
A Buyer with a panicked look and it is easy to recognize that they have destroyed their hair is motivated by their.......?
What is their need
700
things that happen in uniform with agreement
what is consistency
700
this collection has your creative work combined to show clients or employers
what is a portfolio
700
convincing clients of your credibility and abilities, setting the tone with your intial consultation with clients desires and needs are examples of
What is the client approach
700
sources of gaining new clientele
what is salan's efforts , your efforts, someone eles's recommendations
700
payments received from clients for services and or products
What is income
700
The ability to add shine, reconditioning, and economical purchase of a product.
What are the Benefits