History and Career Opportunities
Life Skills
Professional Image
Infection Control & Safety
Communications & Client Relations
100

Who is considered the father of modern cosmetology?

Vidal Sasoon

100

What is the first step in practicing good time management?

Prioritize tasks / identify tasks

100

Why is personal hygiene important in cosmetology?

Prevents offensive odors & promotes professionalism

100

What federal agency regulates safety in the workplace?

OSHA (Occupational Safety and Health Administration)

100

What is the first step in the client consultation?

Greet the client warmly / establish rapport

200

In ancient Egypt, what natural dye was used to tint hair and skin?

Henna

200

True or False: Setting long-term goals helps guide daily decisions.

True

200

Name one piece of PPE (personal protective equipment) cosmetologists may use.

Aprons, face masks, gloves.

200

Which type of microorganism causes disease?

Pathogen

200

What percentage of communication is nonverbal?

About 75–90%

300

What decade saw the rise of beauty salons in the United States?

1920s

300

What is one effective way to handle criticism professionally?

Stay open minded and receptive, don't take it personally, and use it to make positive changes.

300

What type of posture helps prevent fatigue and injury?

Correct ergonomics / good posture

300

What is the difference between sterilization and disinfection?

Sterilization kills all microbes; disinfection kills most but not all

300

When a client is dissatisfied, what should you do first?

Listen carefully without interrupting

400

What type of cosmetology career specializes in caring for nails and hands?

Nail technician

400

Which quality is most important for maintaining client loyalty: honesty, speed, or technical perfection?

Honesty

400

True or False: A clean, professional appearance can impact client trust.

True

400

What level of decontamination is required by state boards for salon tools?

Disinfection

400

What is active listening?

Giving full attention, repeating back, clarifying client’s words

500

Which country is credited with developing elaborate hairstyles that indicated social status in the 18th century?

France

500

The ability to understand and share another person’s feelings is called what?

Empathy

500

What is the term for standing tall with shoulders back and head up?

Good body alignment

500

If a client is accidentally cut, what should you do first?

Stop service and put on gloves

500

True or False: It is okay to share personal problems with a client if you trust them.

False