Show:
Beauty and Wellness
Appearances count
your physical presentation
Human Relations
Communication Basics
100
This is the daily maintenance of cleanliness b practicing good healthful habits.
What is personal hygiene
100
Change this frequently, or as often as you feel comfortable, to keep up with trends.
What is your style
100
This involves your posture, as well as the way you walk and move
What is your physical presentation
100
The ability to ____ people is the key to operating effectively in many professions especially cosmetology where customer service is central to success
What is understanding
100
________ _______ is the act of successfully sharing information between two people or groups of people so that the information i successfully understood
What is effective communication
200
A pack including toothbrush, toothpaste, mouth wash, sanitizing hand wipes, or liquid sanitizer to clean your hands between clients, dental floss, and deodorant or antiperspirant used to ensure you are always fresh and clean throughout the day while interacting with clients.
What is hygiene pack
200
Because you are constantly coming in contact with products and chemicals that can stain fabric, you should invest in this
What is smock or apron
200
Keeping you neck elongated and balanced, not slouching, keeping shoulders level and relaxed, keeping your back straight and pulling your abdomen in is all a part of this.
What is good posture
200
By treating people with this, you create an environment in which customers and staff develop confidence in you.
What is respect
200
One of the most important encounters you will have in the salon is this.
What is the first time you meet a client
300
Do this important step before every client as well as periodically throughout the day as required.
What is washing you hands
300
Your ______ ______is the impression you project through both your outward appearance and your conduct in the workplace
What is professional image
300
The science of designing the workplace ads well as its equipment and tools to make specific body movements more comfortable, efficient, and safe
What is ergonomics
300
______ instead of reacting
What is respond
300
Always approach a client with this
What is a smile on your face
400
Rather than tell you that you smell offensive, most clients will simply do this.
They will not return for another service and typically they will tell 3 of their friends about the experience they had sitting in your chair.
400
Keeping a ______ ______ at work helps you behave appropriately and project a possitive image
What is positive attitude
400
This is the key to avoiding musculoskeletal disorders and back injuries
What is prevention
400
Communicate from you _____; Problem solve from your ______.
What is heart, head
400
Every new client should fill out one of these
What is intake form, client questionnaire, or consultation card
500
Being this begins with looking and smelling fresh. This is especially important in the beauty business where practitioners are frequently only inches away from their clients during services
What is being well groomed
500
This is the hallmark of professionalism even under pressure and cooperating with colleagues. It can gain or lose you a valuable mentor
What is politeness
500
Counter the negative impact of repetitive motions or long periods spent in one position by doing these two actions
What is stretching and walking
500
_______ people even if they are challenging or unpleasant
What is Compliment
500
Clients coming into a cosmetology school for services should sign one of these to protect the school and student from legal action
What is a release form