_____ is based on inner strength and begins with trusting your ability to achieve set goals.
What is self-esteem?
The moral principles by which we live and work are known as _____.
What are ethics?
What attitude should you have in both your business life and personal life?
What is a pleasing/positive attitude?
Which term refers to the identification of long-term and short-term goals?
What is goal setting?
_______ means having a talent such as painting, acting, cutting hair, applying makeup, or doing artificial nails.
What is creativity?
______ unblocks the creative mind and allows for the exploration of new ideas and solutions.
What is eliminating self-critical thoughts?
Providing skilled and competent services; being honest, courteous, and sincere; maintaining client confidentiality; participating in continuing education; and distributing accurate information are five actions of _______ behavior.
What is ethical?
What tone of voice do you use when talking to others in the salon?
a. nice
b. pleasing
c. normal
What is b. pleasing tone of voice?
_______ establishes the purpose and values for which an individual or institution lives and works by.
What is a misson statement?
What is the process of fulfilling one's full potential and requires lifelong commitment?
What is self actualization?
What is a success strategy that can turn your image of a dream job into a successful salon?
What is visualization?
Give an example of ethical behavior in the salon.
What is give clients accurate information on products and services?
Professionals who practice active listening and having both verbal and non-verbal skills, are effective at ________.
What is communication?
________ and ________ skills will help people move to the next level in their career.
What is motivation and self-management?
Learn to _____ by ordering tasks on your to-do list from most important to least important.
What is prioritize?
What are the three bad habits that keep you from maintaining peak productiveness?
What is procrastination, perfectionism, and having a game plan?
Name one of the five professional actions to practice ethical behavior in the salon mentioned in the textbook.
What is providing skilled and competent services?
What is being honest, courteous, sincere?
What is avoiding sharing clients' private matters with others?
What is participating in continuing education and staying on track wit new information, techniques, and skills?
What is giving clients accurate information about treatments and products?
______, also known as tact, is the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way.
a. diplomacy
b. integrity
c. receptivity
d. sensitivity
What is a. diplomacy?
Give an example of a short term goal.
What is getting to class on time?
What are three active problem solving words that should be utilized when building a positive vocabulary?
What is explore, analyze, and determine?
Getting the proper amount of sleep, eating healthy foods, and managing your time wisley help cosmetologists to _______.
What is keep your energy up?
What are the four primary aspects of ethical professionals, as mentioned in your text?
What is self-care, integrity, discretion, and communication?
A combination of understanding, empathy, compassion, responsiveness, and acceptance can be best described as ________.
What is sensitivity?
Give an example of a long term goal.
What is becoming a salon owner?
Arriving to work on time, starting the first client as soon as he or she arrives, and staying on schedule are good examples of real-life ________.
What is time management?