Drinks & Recipes
Cafe Equipment & Safety
Customer Service Basics
Cleaning, Roles & Responsibilities
Cafe Setup, Supplies & Program Knowledge
100

Two packets of instant coffee, hot water, and whipped cream make this drink.

What is Korean coffee?

100

This is the first step when preparing the coffee machine. 

What is plugging in the cord? 

100

This is what we say when customers walk into the cafe. 

"Hi, welcome to CoSpire Cafe?" 

100

This role is responsible for tasks like weeping, mopping, and vacuuming. 

What is the floor manager? 

100

What is the color of our cafe apron.

Purple

200

This citrus drink is the only iced drink we sold this year.

What is iced yuzuade? 

200

This many full pots of cold water are poured into the coffee machine.

What are 3 pots?

200

For a dine-in order, items should be placed on this and brought to the customer. 

What is a tray?

200

If there is nothing to do, what are 2 tasks we can do to keep the cafe clean. 

What is wiping the counter, cleaning dishes, restocking organizing. 

200

This is where uniforms are kept if none are in the front. 

What is the closet inside the panda box? 

300

If I wanted a non-caffeinated drink, what are 2 drinks I can order?

What is hot cocoa, hot flower tea, hot yuzu tea, or iced yuzuade. 

300

This item must be placed on hot cups to prevent burns.

What is a cup sleeve?

300

For to-go orders, this should be called out when the order is ready. 

What is the customer's name and order item? 

300

This task keeps the cafe clean outside the building. 

What is picking up trash from outside? 

300

Food items are stored in this cabinet near the dining area. 

What is the first cabinet near the tables?

400

These are the two types of coffee sold at the cafe this year. 

What are regular American coffee and Korean coffee?

400

This step ensures the coffee machine is clean before brewing. 

What is pouring out the dirty water?

400

When delivering a dine-in order, you should say this before handing it to the customer.

What is the order item and the customer's name? 

400

This task helps make sure the cafe never runs out of supplies. 

What is doing an inventory check? 

400

Biscotti boxes are stored in this cabinet near the fridge. 

What is the top cabinet on the left-hand corner? 

500

This drink-tasting event let customers sample a popular citrus beverage. 

What is the iced yuzuade tasting? 

500

This should always be done before using any cafe equipment to stay safe. 

What is checking that it is properly set up and safe to use? 

500

This polite phrase is said after delivering a customer's order. 

What is "Enjoy your drink/meal"? 

500

This task helps keep customers comfortable and the cafe professional. 

What is cleaning the bathroom. 

500

This is how many tables and chairs are normally set up in the cafe. 

What are 4 tables with 2 chairs each?