Community Resources
The program that delivers meals to homebound seniors.
Meals on Wheels
The two main Federal programs that provide income benefits for seniors
OAS and CPP
Name 3 IADLS a client may need support with.
Using the telephone, shopping, preparing meals, housekeeping, using transportation, taking medication(s), and managing finances
What is Toronto Seniors Helpline phone number
416-217-2077
This is when the individual has been introduced and/or transitioned to the new service provider either by telephone or joint in person meeting(s).
Warm Hand over
This service provides free legal assistance to low-income seniors facing eviction or disputes.
Legal Aid
A community support agency that performs home visits and remote consultations with clients to identify and investigate gaps in services. The mandate of the program is to create or enhance the clients' connections and supports while they await long-term care placement.
Community Paramedic
How do you define Crisis
Experiencing a change which makes a person feel uncomfortable and which makes them feel like they are unable to cope in their usual way (not having the supports in place to mitigate the crisis
What is the intersection dividing the West, East, and North
Eglinton and Yonge St.
Giving permission to speak with a contact
Consent
Something a client wears that alerts emergency services and families of a fall
Falls Pendant
A legal document that you sign to give one person, or more than one person, the authority to manage your money and property on your behalf.
Power of Attorney
Name 3 reasons why you would need to call EMS while with a client.
Fall, injury, violence, suspicious activity, incoherence, fire, fear for safety of yourself or client.
Name one unique service we refer to Woodgreen
Wood green tax clinic
How long after a crisis visit is documentation due?
24 hours
This service provides free legal assistance to low-income seniors facing eviction or disputes.
Legal Aid services
What does SPIDER stand for
Specialized Program for Interdivisional Enhanced Responsiveness ("SPIDER") brings together City of Toronto divisions and community agencies to address unresolved complex health and safety risks involving vulnerable residents, their homes and property, and their neighbours.
Name 4 crisis situations clients often experience
Food insecurity, Housing instability, Eviction, financial arrears, hoarding, Lack of ADL support, Isolation, repeated use of ER, chronic health concerns, responsive behavior, mental health crisis, addictions, tax support, undiagnosed cognitive impairments.
Name 3 of 5 eligibility criteria for LOFT Respite Unit
Name 5 headings of an intial crisis assessment
Referral source:
Reason for referral:
Crisis Visit:
Presentation, Environment, Health, ADLs/IADLs, Finances, ID, Supports (formal/informal), Contacts, Urgent Information/Safety Concerns, Outcome & Goals
Professional cleaning services for individuals currently experiencing or with a history of mental health challenges
Fresh Start
What does FOCUS stand for?
Furthering Our Community by Uniting Services (FOCUS) is a partnership between Toronto Police Services, the City of Toronto, and community partners. The group uses a collaborative risk driven approach to identify acutely elevated risk at weekly meetings and to create teams of providers to work together to reduce risk
Name 3 ways you can identify dementia vs delirium
Delirium symptoms typically
Dementia symptoms typically:
Name the 5 healthcare providers involved in COSS
Reconnect, Loft, Woodgreen, South Riverdale Community Health Centre and Haven Toronto
Name 5 types of socio-demographics we collect?
Gender, marital status, income, ethnicity, citizenship, religion, languages, education, employment, conditions, HC info.