Practice/Ethics
Costco's Mission Statement
To provide our members with quality goods and services at the lowest possible prices
What does GRIP stand for?
G - Goals
R - Roles
I - Info
P - People
Accountability, Responsibility, Authority
Jimmy Kimmel sent 5 of these to his brother
Costco's giant teddy bears
First Code of Ethics?
Obey the Law
What are some characteristics of an effective Team?
- Positivity
- Communication
- Listening
- Goal Driven
- Knowing each other's strength and weaknesses
- Loyal/trustworthy
What is outstanding on a performance review?
Exceeding standards and going above and beyond.
What year did Costco & Price Club merge to become PriceCostco?
1993
Third Code of Ethics?
Take care of our employees
Costco follows who's workplan?
Ron Rothman
Tools for Promotional Process
Hire for Sucess
What year was the Kirkland Signature brand introduced?
1995
The 6 Rights of Merchandising
The right merchandise, place, time, quantity, condition and price is called what?
Costco has an open door policy, why?
To encourage employees to report violations of company policy at any level to any level of warehouse or corporate management without fear of retaliation
These three tools are important to utilize in your "Supervisor Toolbox"
Annual Reviews, Progress Reviews, and Daily Coaching & Feedback
There are 3 states that do not have a Costco
Rhode Island, West Virginia, and Wyoming?