Show:
Rights
Natural Supports
Best Possible Health
Safety
Social Capital
100
Policie(s) that promote people's rights:
Rights of Persons Served Grievances of Persons Served Release of Information
100
What policy supports a person's natural support network?
Information Shared with Natural Supports
100
How do people access quality health care?
Screening Service Planning Primary Care Collaboration
100
How is safety in the home addressed?
Home Safety Check List
100
What are 3 ways a person can build social capital?
Voting Volunteering Dining out Recreation Gym membership etc.
200
What tools does CSA use to help people exercise their rights?
Human Rights Guide Person Centered Thinking
200
How are emerging supports recognized?
eco - map: MY SUPPORTS Document
200
How is medication handled?
Medication Administration Training Do not administer meds Advise to follow doctor instructions Medication Management - core service
200
How are individualized safety plans addressed?
Crisis Plan - PCP Safety Plan Inclement Weather Packets Safety Drills
200
What is the agency's biggest resource to aid people in building their social capital?
Men & Women United for Youth and Families!
300
Describe how people are treated as people first:
PCP Notes documentation Supervision documentation
300
List 5 ways communication is held between the people we support as well as between employees.
1. Letters 2. Email 3. Phone 4. Webinars 5. Fax
300
What supports are in place to address acute health needs in a timely manner
Policy - Medical Emergency Crisis Plan First Responder Crisis Response Training
300
How do you assess the safety of one's work and living environment?
Safety Assessment
300
Identify one visual to show CQL regarding our social network
CONFERENCE ROOM WALLS
400
How are poeple's concerns addressed and through what policy?
Satisfaction Surveys Suggestion Box Grievances of Persons Served
400
How is a person's natural support network facilitated?
Person Centered Planning CFT/Treatment team meetings
400
How are people's health care evaluations documented?
Comprehensive Clinical Assessment - policy Primary Care (2 way consent) Form PCP Notes Service Plan Review - policy
400
What does the agency do to ensure safety?
Safety Manual Safety Drills Health & Safety Training Agency Inspections
400
How are community partners involved in the organization and it's functions?
Surveys Advisory Board Human Rights Committee Holiday Lunches CQL Establishment
500
What policies support "People have Privacy?"
Rights of Persons SErved Privacy Rights & Confidentiality Release of Information HIPAA
500
How does the organization maintain contact information for one's natural support network?
Person Cernter Plan Crisis Plan
500
How are health care changes documented?
PCP
500
Where is the Safety Manual Located
In the front office filing cabinet.
500
Provide and example where social capital was evident in your service delivery
Answers may vary!