Opening Skills
Exploration Phase
Problem Solving
Action Phase
Closing Phase
100

The intent is to build rapport at the beginning of session

What is a greeting

100

This eliminates confusion of terms by seeking clearer understanding of client's words

What are clarifications 

100

The intent is to stipulate directions for counseling 

What are definition of goals 

100

The intent of this is the keep the session in the here and now

What is immediacy 

100

This closes the session by tying together themes involving subject matter and emotions

What is summarization of content/feeling

200
A description of the counselor roles and intention of counseling; confidentiality and its limits

What is role definition/expectation 

200

The intent is to encourage the client to continue

What is empathy/rapport 

200

This uses needed microskills to discover the nature of the concern

What is exploration/understanding the concern

200

Presenting a new frame of reference on the  client’s concern possibly through different theoretical orientations; “It may be that the death of your mother forces you to be alone with yourself and your own fears."

What are interpretations

200

The intent of this definition is to remind clients of previously discussed ideas

What is review of plan

300

The intent is to clarify procedures 

What are administrative tasks 

300

This allows for purposeful, quiet reflection during the interview

What is focusing

300

Any counseling intervention used to assist the client in deeper understanding of the concern, such as imagery or an Empty Chair

What are special techniques 

300

The intent of this is for clients to become aware of thoughts and actions 

What is confrontation 

300

This asks the client to reflect on the essentials of each interview; "What will you take from today's session that will assist you between now and our next meeting?"

What is evaluation of session 

400

An open-ended question demonstrating to the client the interview is starting, such as “What do you want to work on today?” 

What is beginning 

400

This includes consistent and intentional selection of topic, construct, and/or direction of session

What is focusing

400

The intent is to put ideas into actions

What is implement alternative

400

This is an influencing statement specifying an action or thought for the client to take; “The next time you visit your mother’s grave, I suggest you write a poem expressing your fears and loneliness."

What are directives

400

This offers appropriate generalization from counseling to client's outside world when goals have been achieved

What is termination of session