Chapter 1
Which of the following typically use interviewing skills?
a.
Business and administration personnel.
b.
Counselors and psychotherapists.
c.
Government agents and medical professionals.
d.
All of these.
d.
All of these.
The Guidelines for Multicultural Proficiency focus on
a.
awareness, knowledge, skills, and action required for all practice, research, and training.
b.
ethical statements for effective multicultural work.
c.
an adopted set of absolute rules for counselors and psychologists.
d.
culturally specific treatment methods.
a.
awareness, knowledge, skills, and action required for all practice, research, and training.
Could you tell me what you'd like to talk about today?
a.
open
b.
closed
a.
open
The goal of reflection of feeling is to
a.
help clients make implicit (or partially implicit) feelings explicit and clear.
b.
identify feelings that the client denies.
c.
make clients aware of the importance of emotion.
d.
all of these.
a.
help clients make implicit (or partially implicit) feelings explicit and clear
The basic listening sequence consists of which skills?
a.
attending behavior, listening skills, and self-disclosure
b.
questions, encouragers, paraphrases, reflection of feeling, and summarizations
c.
verbal underlining, attending behavior, and influencing skills
d.
open questions, closed questions, attending behavior, check-out
b. questions, encouragers, paraphrases, reflection of feeling, and summarizations
Most important to developing competence in the microskills is
a.
understanding the concepts.
b.
audio and videotape feedback.
c.
learning to identify and classify skills.
d.
practice.
d.
practice.
Which is NOT an effective way to gain better understanding of those who are culturally different from you?
a.
informing your clients that you will need to learn about their culture from them during the interview
b.
visiting Pow-wows and other cultural celebrations
c.
shadowing or going with a friend of a different culture through the day
d.
getting to know people different from you in a personal way
a.
informing your clients that you will need to learn about their culture from them during the interview
Assuming you want to obtain reasons for a client's action, you might want to ask a ________ question.
a.
could
b.
what
c.
how
d.
why
d.
why
Classify each of the following counseling leads as a paraphrase (P), encourage (E), or reflection of feeling (RF).
Client: I really wonder what’s going to happen to me. I find myself aging faster than I anticipated. I simply can’t do all that I’d like to do anymore. It makes me sick just to think of it. I’m confused and worried.
Confused and worried?
a.
P
b.
E
c.
RF
c. RF
Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed.
SKILL
a. open question
b. encourager
c. paraphrase
d. reflection of feeling
e. summarization
Sounds as if you feel very optimistic and enthused about what you're going to do next week.
d. reflection of feeling
The five stages of the interview process are:
a.
intake interview—relationship—story and problems—goals—restory—follow up.
b.
intake evaluation—list of problems—therapy—outcome—termination.
c.
empathic intake— reasons for consultation——goals—restory—follow up.
d.
empathic relationship—story and strengths—goals—process—conclusion.
d.
empathic relationship—story and strengths—goals—process—conclusion.
Which of these is not true of effective attending behavior?
a.
primarily involves eye contact, body posture, and following the client verbally
b.
requires both verbal and nonverbal sensitivity
c.
is illustrated by frequent use of the self focus
d.
is useful in rapport building
b.
requires both verbal and nonverbal sensitivity
“Could you tell me a success story that you have had? What was it that you didright?” This question is an example of
a.
searching for strengths and wellness.
b.
leading the client to avoid deeper issues.
c.
an open question phrased in a closed fashion.
d.
challenging the client.
a.
searching for strengths and wellness.
Classify each of the following counseling leads as a paraphrase (P), encourage (E), or reflection of feeling (RF).
Client: I really wonder what’s going to happen to me. I find myself aging faster than I anticipated. I simply can’t do all that I’d like to do anymore. It makes me sick just to think of it. I’m confused and worried
You are wondering how to cope with the changes that age is bringing to you.
a.
P
b.
E
c.
RF
a. P
Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed.
SKILL
a. open question
b. encourager
c. paraphrase
d. reflection of feeling
e. summarization
. Could you tell me what you'd like to talk about today?
a. open question
Culturally intentional interviewing is concerned with
a.
finding the single best response for each client statement.
b.
the counselor knowing one theory exceptionally well.
c.
having many alternative responses available to any client statement.
d.
explaining to the client why you made that particular choice.
c.
having many alternative responses available to any client statement.
Neuroscience and brain imaging demonstrates that effective attending behavior “lights up” the brain of ___________________________.
a.
the counselor or interviewer.
b.
the client.
c.
both the counselor and the client.
d.
none of these.
c.
both the counselor and the client.
Which of the following is not supported by neuroscience?
a.
Self-control relies primarily on cognitive skills in the prefrontal lobes of the brain.
b.
Emotional regulation is the ability to respond appropriately socially.
c.
Humans cannot regulate basic emotions because these are rooted in deep brain structures.
d.
Effective cognitive decisions are accompanied by emotional regulation and self-control.
c.
Humans cannot regulate basic emotions because these are rooted in deep brain structures.
Classify each of the following counseling leads as a paraphrase (P), encourage (E), or reflection of feeling (RF).
Client: If it were just my arthritis, I think I could deal with it, but I didn’t expect to have muscle spasms and leg cramps so bad I can’t walk as well. I feel totally useless.
Having more than one physical issue complicates things a good deal.
a.
P
b.
E
c.
RF
a.P
Following are counselor comments. Identify the skill used by the counselor in terms of the five skills listed.
SKILL
a. open question
b. encourager
c. paraphrase
d. reflection of feeling
e. summarization
Sounds as if you're confused and puzzled about your difficulty with your parents.
d. reflection of feelings
Different cultural groups
a.
require counseling from a member of her or his own culture.
b.
may require differing approaches to the interview.
c.
benefit from the best of traditional counseling theories.
d.
illustrate that the concept of intentionality may be incorrect at times.
b.
may require differing approaches to the interview.
10. "Earlier you were talking about some feelings of selfishness as a child. Could you tell me more about them?"
10. "Earlier you were talking about some feelings of selfishness as a child. Could you tell me more about them?"
a.
attending
b.
nonattending
b.
nonattending
a.
attending
Provide an example of non attending behavior!
Active listening is:
a.
a passive process by which clients communicate their intentions to comply with counseling.
b.
is a term used to indicate client is paying attention.
c.
a communication process that requires intentional participation, decision making, and responding.
d.
a passive attitude counselors display to demonstrate to clients that they are listening.
c.
a communication process that requires intentional participation, decision making, and responding.
Classify each of the following counseling leads as a paraphrase (P), encourage (E), or reflection of feeling (RF).
Client: If it were just my arthritis, I think I could deal with it, but I didn’t expect to have muscle spasms and leg cramps so bad I can’t walk as well. I feel totally useless.
You can’t walk?
a.
P
b.
E
c.
RF
B. E
The structure of the interview has been suggested as a valuable way to view many types of interviews. Further, within each structure there are certain goals and methods. In the following questions, identify the structure of the interview as:
a. Empathic Relationship—Initiate the session
b. Story and Strengths—Gather information
c. Goals—Set mutual goals
d. Restory—Explore and create—generate alternatives
e. Action—Conclude and generalize
“How are you feeling today?”
ANSWER:
a. Empathic Relationship—Initiate the session