SOLER
Opening Skills
Skills
Skills
Skills
100

The E in SOLER

What is eye-contact?

100

An invitation to talk.

What are Door Openers?

100

Gestures and Head Nodding

What are Nonverbal Encouragers?

100

Giving advice. 

What is something to be avoided.

100

the ability to enter the world of the client and to communicate that we understand his or her world as the client sees and experiences it

What is empathy?

200

The R in SOLER

What is Relaxed?

200

Answered with a yes or no.

What are closed questions?

200

Turned toward client and spaced within 18 inches to 4 feet.

What Squared Position?

200

Visual/eye contact. Tone of Voice. Verbal tracking. Body language.

What are attending behaviors?

200

Gaps in the conversation that allow counselor to be present without interfering. 

What is attentive silence?

300

The O in SOLER

What is Open Posture?

300

A short review of the last session. 

What is a follow up door opener/ Invitational Skills?

300

Questions which can’t be answered in a few words. They encourage others to talk and provide you with maximum information.

What are open questions?

300

a variety of verbal and nonverbal means the counselor or psychotherapist can use to encourage others to continue talking. They include head nods, an open palm, “uh-huh,” and the repetition of key words the client has uttered. 

What are encouragers?

300

Emphasizing different words to convey an understanding of the client's emotions. 

What is voice tone?

400

The S in SOLER

What is Squared Position? 

400

Brief statments conveying attention and understanding. 

What are minimal encouragers?

400

Could communicate defensiveness, coldness, or disgust.

What are crossed arms or legs?

400

Poker faced, avoiding eye-contact, closed and distant.

What communicates coldness?

400

Saying "Tell me more" or "Elaborate"

What are gentle commands?

500

The L in SOLER

What is leaning in?

500

Types of questions to be avoided.

What are leading questions, closed questions, or "Why" questions?

500

A way to show interest and focused attention on client.

What is leaning in?

500

Soft smile, leaning in, with open gestures and looking into the other's eyes.

What indicates warmth?

500

Students who are going to make great counselors in the future.

Who are the students in our class.