Basic Listening Skills
these skills ( questions, encouragers, paraphrases, reflection of feelings, and summaries) form what sequence in counseling
what is basic listening sequence (Ivey p. 122).
This skill support your client with individually and culturally appropriate visuals, vocal quality, verbal tracking, and body language, including facial expression.
What is Attending Behavior? (p. 66)
The 5-stage interview consist of ___________
What is empathic relationship, identifying story and strength, goals, restory, and action plan. (p. 205).
"this is a more intensive and personal process that fo on listening and understanding the client's life challenges and then developing strategies for change and growth". (Ivey, p. 5)
What is counseling?
These are two key styles of questioning
what are open-ended and close-ended questions (p. 126)
What is the acronym 3V's + B
What is Vocal tone, Verbal Tracking, Body Language (p. 66)
in this stage, _____ , the client shares thoughts, feelings, and behaviors; tells the story in detail; presents strengths and resources
What is story and strengths (p.205)
also referred to as diversity or cross-cultural issues, is now defined quite broadly. Once it referred only to the major racial groups, but now the definition has expanded in multiple ways.
What is multiculturalism?
(Ivey, p. 9)
This skill shorten or clarify the essence of what has just been said
What is a Paraphrase (p. 153.)
This is a skill that when used effectively helps the client feel supported without the counselor's immediate intervention.
What is silence (p. 74).
In this stage _____ the client will discuss directions in which they might want to go, new ways of thinking, desired feeling states, and behaviors that might be changed
What is setting goals (p. 205).
Counselors seek to increase ____________ in clients to help them “bounce back” and recover when they encounter serious life challenges.
What is resilience (Ivey, p. 11)
“Thomas, sounds like you fear for your Mum, and I see the hurt, confusion, and l see some fear in your eyes. A lot is happening inside you. I sense some real tension. Am I close to what you’re feeling right now?”
This is an example of what skill?
What is reflecting feelings? (p. 177).
This skill enables both the client and the counselor to explore the context of past memories more fully. It emphasizes the importance of both the individual/issue and the social/cultural context.
What is focusing the session (p. 250).
This question is part of what stage? " Will you use what you decided to do today, tomorrow, or this coming week?”
What is Action? (p. 205)
a goal of counseling and therapy that is central to the world of both Carl Rogers and Abraham Maslow.
What is self-actualization? (Ivey, p. 11)
Build a working alliance and enable the client to feel comfortable with the counseling process.
What is empathy (p. 205).
the story is elaborated from multiple perspectives. If you selectively attend only to the individual, the broader dimensions of the social context are likely to be missed, and counseling and therapy may fail in the long run.
What is focusing the session (p. 232).
In this stage, the counselor " build a working alliance and enable the client to feel comfortable with the counseling process."
What is Empathic Relationship (p.205).
These large set of skills are key to developing an empathic relationship, drawing out the client’s stories and issues, ensuring that change and growth will be the result of your conversations with your clients, and encouraging clients to develop self-healing
What are microskills? (Ivey, p. 15).