Courtesy
You will treat others with professional respect and courtesy regardless of differences due to these things
age, gender, ethnicity, physical appearance, or any other aspect of diversity.
You will _________ teamwork and will do your best to assist and support other members of the team.
Encourage
VA Motto
ICARE
This type of listening includes being careful regarding your body language, and the volume and tone of your voice
What is Active Listening
You may praise other team members in ______, but will constructively critique personally and in _____.
Public and Private
Acronym ICARE by letter
Integrity, Commitment and Compassion, Advocacy, Respect, Excellence
You will display professional behavior at all times to include avoiding these things
What is swearing and vulgar language; not using intimidation towards others (i.e., yelling, sarcasm, physical actions, etc.)
This is crucial to successful accomplishment of our goals and objectives in providing premier patient care and services
working relationships
When to display ICARE values
During and within the day to day business whether on or off duty.