Strengths
What technology saw rapid adoption during COVID-19 that strengthened many businesses’ ability to work remotely?
What is video conferencing?
What was a common weakness for businesses that relied solely on in-person sales during COVID-19
What is lack of online sales capability?
What new service became very popular for grocery stores during pandemic?
what is grocery delivery?
What health-related threat did businesses face that could disrupt operations?
What is workforce illness?
Which type of business saw a strength in their delivery services due to lockdowns?
What are food delivery companies?
Which type of business experienced weaknesses due to supply chain disruptions during the pandemic?
What are manufacturing companies?
COVID-19 accelerated the demand for what type of digital service?
What is remote work solutions?
What major threat did supply chain disruptions during COVID-19 pose to businesses?
Difficulty in getting products and materials on time
What marketing strength helped businesses stay connected with customers online during COVID-19?
What is a strong social media presence?
During COVID-19, businesses with this type of physical retail model faced significant challenges due to lockdowns and social distancing
What is brick-and-mortar retail?
What new opportunity did businesses find by offering contactless delivery during COVID-19?
What is improved customer convenience?
How did changes in consumer behavior during the pandemic threaten traditional retail stores?
More people started shopping online, reducing in-store traffic
How did some businesses turn their ability to quickly adapt into a strength during the pandemic?
What is able to innovate and offer new services or products?
What weaknesses did companies face when they had outdated technology systems during the pandemic?
What is poor digital infrastructure?
How did the shift to remote work create new opportunities to businesses?
Why was the economic uncertainty during COVID-19 a significant threat to businesses?
Customers were spending less, impacting sales
What strength did businesses with a flexible supply chain gain during the pandemic?
They could quickly switch suppliers to avoid delays
What weakness was exposed in companies that had no crisis management plan during COVID-19?
Struggled to respond effectively to the pandemic
How did the rise in demand for virtual entertainment during the pandemic create new opportunities?
Companies offering streaming services, online games and virtual events grew their customer base.
Why was the threat of supply chain delays particularly challenging for businesses during COVID-19?
It led to stock shortages and inability to meet customer demand