Not just for the smarty pants, this previously paid feature became available for free for all EE/UE edition users in a recent release
What is Einstein Opportunity Scoring?
First things first, this feature is the first thing to enable before considering setting up Einstein Bots
What is Lightning Experience?
If I want to understand the evolution of things in my org, I can use this platform capability.
What is Change Data Capture?
While it doesn't bring out the color in his big brown eyes, Muley the Mulesoft mascot wears this color shirt
What is navy blue?
Put your shovels down, this tool is what is used to generate content for the learning experience platform
What is Trailmaker?
Kumbayah, Salesforce uses this community feature to gather feature requests for releases
What is the Idea Exchange?
I die over all these cool capabilities I can insert into a Quip document to create a custom collaboration space specific for my need
What is a Live App?
This Sales Cloud feature that helps sales leadership with rolling up the numbers is ONLY available in the Lightning Experience
What is Collaborative Forecasting?
Ask nicely, use this access tool to enable Einstein case classification in service cloud
What is a Permission Set?
Shh I think I hear something, this marketing tool helps customers stop, collaborate and listen
What is social studio?
This is the number of fields at Field Audit Trail allows you to track.
What is 60?
Answer Please Immediately - API is an acronym for this.
What is application program interface?
Hip Hip Hooray, MyTrailhead is built on this technology
Howdy Partner, these two objects are the primary distinction between a customer and partner community
What is Leads & Opportunities?
Email is soooo last year- I can now log these using the Quip/Salesforce integration
What are activities and tasks?
CPQ is so much better than standard quotes (and so much more expensive) but these are the two primary differences.
What is parallel approvals & complex configurations/bundling?
This feature of Service Cloud hasn't been shut down for Coronavirus, but continues to help reps streamline their customer conversations
What is Next Best Action (NBA)?
Definitely for groups more than 10 people (sorry Coronavirus), this tool allows for segmentation of customer groups for targeted marketing
What is Audience Builder?
IAM responsible for connecting users to your apps, services, and devices.
What is Salesforce Identity?
Reduce, Reuse, Recycle - it's not just for elementary schoolers. This central repository houses Mulesoft resuable APIs
What is the Anypoint Exchange?
Fifth times' the charm... MyTrailhead went GA in which month and year
What is March 2019?
This is the cheapest license type (list) that can give me access to CPQ on communities, you can quote me on it
What is Customer Community Plus?
Let's just go with the flow and use these two capabilities to automate Quip actions
What is Lightning Flows and Process Builder?
Slow it down, and name the 5 components of High Velocity Sales
Listen up, this telephony solution was announced as a recent partnership solution at the last Dreamforce
What is Voice?
What is Administrator, Sales, Sales Manager and Marketing?
If the shoe fits, this type of API is best used for server to server integrations
What is a SOAP API?
Mulesoft is the perfect integration option for all situations... said no one ever. This is another integration option Salesforce sells
What is Salesforce Connect?
Size isn't everything, but this is the number of total public trails available to trailblazers (plus or minus 10)
What is 181?
Get creative, this is where you curate content as part of the new Salesforce CMS.
What is Experience Workspace?
What is MyTrailhead & Platform Plus?
Give users access to reports with these three roles
What is Viewer, Editor, Manager?
Uh oh! Coronavirus has hit your field service team- this is the best way for the dispatcher to adjust.
What is create a service absence and reschedule?
Let's get loud! This is the proprietary language used to configure Marketing cloud emails, landing pages etc.
What is AMPscript?
About the cost of a pair of Manolos, this Platform add-on SKU can help customers who are heavily integrating
What is 10k API calls?
More than $1, less than $1M this is the average Mulesoft deal size
What is $225k? (Will also accept $150k)
We made it! This is the download you can access to understand where each person is in their learning journey
What is Trail Tracker?
This tool helps me create a community template for reuse, its electrifyingly exciting
What is Lightning Bolt?
Better than a face mask and hand santizer combined, these THREE components make up Quip Shield
What are -Enterprise Key Management (EKM), Antivirus Scanning, Event Monitoring?