Drink Recipes
A customer asks for a strawberry cherry lemonade what are the steps and ingredients you use to make it?
Add both syrups to cup
Add ice to cup
Add lemonade
Stir
A customer asks for chips what is the price?
$1.00
What do you have to do before starting your shift in cozy?
Wash your hands
How do you greet customers when they first come in?
"Hello welcome to the Cozy Cafe, how can I help you?
"Good morning welcome to the Cozy Cafe, how can I help you?"
Greet them kindly and ask how you can help them.
What does Cozy Cafe sell?
Drinks and Snacks
A customer asks for a chocolate milk with chocolate drizzle what are the steps and ingredients used to make it?
Add chocolate powder to cup
Add drizzle to sides off cup
Add milk to cup
Stir
A customer asks for mac and cheese what is the price?
$1.50
What are the 3 job stations in Cozy Cafe?
Register
Cozy Cards/Receipts
Drink Making
What do we say when customers are leaving?
Thank them for coming to Cozy and tell the to have a cozy/great day!
What gum flavors does cozy sell?
Double mint
Winter fresh
A customer asks for a caramel iced coffee with half and half what are the steps and ingredients used to make it?
Add caramel syrup to cup
Add ice to cup
Add coffee to cup
Add half and half to cup
Stir
A customer asks for a breakfast sandwich what is the price?
$2.00
What is the max capacity of customers allowed in Cozy?
5
Your co-worker is using too much space to make drinks how do you let them know you need more space?
Kindly ask them to give you room and share counter space
What is kept in the fridge?
Milk
Half and Half
Whipping Cream
A customer asks for a hazelnut iced macchiato with milk and caramel drizzle what are the steps and ingredients used to make it?
Add syrup to cup
Add caramel drizzle to cup
Add ice to cup
Add milk to cup
Make shot and pour in cup
Stir
A customer asks for a candy bar and a milkshake what is the total price?
$4.50
What 5 syrups are on the top rack of the syrup shelf?
Cherry
Green Apple
Raspberry
Strawberry
Blue Raspberry
Your co-worker keeps correcting your work around customers how would you handle this?
Speak to the co-worker privately not around customers and ask them nicely to stop
What is kept in the freezer?
Ice
Chicken Sandwiches
Sausage Sandwiches
A customer asks for a cookies and cream milkshake with whipped cream and chocolate drizzle what are the steps and ingredients used to make it?
Add 1 pump white chocolate syrup to cup
Add 1 scoop chocolate powder to cup
Add 2 oreo cookies to cup
Add ice to cup
Add milk to cup
Pour into blender
BLEND
Add chocolate drizzle to cup
Pour milkshake into cup
Add whip cream and 1/2 cookie on top
A customer asks for a milkshake, breakfast sandwich, and chips what is the total price?
$6.00
How much money should be in the cash drawer after counting it at the end of the day?
TOTAL:$73.60
$10.00-ones
$40.00-fives
$20.00-tens
$2.00-quarters
$1.00-dimes
$0.50-nickles
$0.10-pennies
A customer is trying to pay with a 50 dollar bill how would you handle this situation?
Kindly tell the customer we do not accept large bills and ask if they have another form of payment
What 8 drinks does Cozy Cafe sell?
Lemonades
Milkshakes
Iced Coffees
Macchiatos
Americanos
Tea
Hot Chocolate
Chocolate milk