Agency Types
What is 39?
The location of referral information for clients
What is Referrals - Participant?
Type of individuals I can refer to NL
Who are pregnant teenagers?
This is where I find information about resources within the greater community
What is CPC Progress Resources?
If I am confused about making referrals and documenting client progress, I should ask my nearest coworker.
What is false?
Please contact your supervisor or Courtney, unless your nearest coworker is a supervisor or Courtney
The folks who created the agency types in PENN.
What is at least 1x?
This email address is where I send my weekly referrals (bonus points if you can remember her name)
tsr11@psu.edu
This person updates CPC Progress Resources regularly
Who is Courtney (not to be confused with Charlotte)
When I receive a direct referral from an outside agency, this is where I enter it.
What is Sharepoint - Referrals Rec'd Log
The name/s of the agency/ies we refer to for dental services. (Bonus points if you can name the locations)
What is Family First Health (FFH)?
---> George St, Hanover, Columbia (all in PENN!)
What is Hoodner Dental Services?
This person's job is to make sure the "Follow-Up" portion of the Referrals- Participant is completed.
Who is everyone?
What I do with my referral sheet after emailing them to NL
What is place on Courtney's desk?
This scale is used to help families understand their level of economic sustainability
What is Self Sufficiency Scale
I am not responsible for making referrals
What is false?
When you go to your PCP and tell her you have a stomach ache, she refers you to GI. It is unethical and unprofessional not to make referrals.
Where I should make a referral in situations of claims of domestic violence (e.g. pregnant or post partum caregivers).
What is YWCA?
(Found under Domestic Relations)
What I should do if a client reports that they never heard from a Resource Navigator
What is confirm contact information?
What is check outbox for email sent to RN?
What is enter the correct f/u information
("interested; did not contact" should only be chosen if the email to the RN was not sent)
This individual's job is to make referrals to NL
Who is everyone?
This is an example of a CPC Progress Resource "type"
What is Housing?
What is Employment, Education, & Training?
What is Transportation?
What is Health and Wellness?
What is Utilities?
What is Safety?
What is Food & Nutrition?
What is ECE?
If I see a client in October and refer them to NL, and they haven't made contact by December, this is what I should do
What is find out why they did not make contact and document in PENN?
What is Add Row and refer them again, with consent.
The number (#) of agencies that we can refer to for mental health
What is 5?
Pushing this button will allow me to hand my clients information about specific referrals made
What is Print?
(located under Referrals - Participant)
This is the Organization Type for NL
What is County Extension Office?
This is where I should refer folks who have needs that are not immediate
What is Progress Coach?
What is Self Sufficiency Coach?
This must be signed and filed in each chart ANY time a referral is made which includes information-sharing on behalf of the client.
What is permission for release of information form?